Brand Certified
Enterprise Rent-A-Car
4.1(223 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1115 Smith Street, Charleston, WV
25301, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(304) 344-2600
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/wv/downtown-charleston-6838.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Charleston, WV? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Charleston location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
223 reviews
5 stars
149
4 stars
21
3 stars
12
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, accommodating, and professional, often going above and beyond to assist.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, with some customers receiving cars that were dirty or had mechanical problems.
Reservation Issues
There were multiple complaints about reservations not being honored, with customers arriving to find no vehicles available despite prior confirmations.
Pricing Transparency
Some customers expressed frustration over pricing discrepancies between online quotes and in-person rates, leading to confusion and dissatisfaction.
- SSSteveFeb 12, 20265.0They were great on helping get the right vehicle I needed when I was in a crunch.
- BBBenjaminDec 29, 20255.0For helping to call other places in south Charleston just couldn’t deliver with their incompetence service but you went out of your way made calls and got me in a vehicle in Saint Albans though was close to normal business close call my driver got me there on time and got the vehicle. You deserve position of management exactly what enterprise was build upon. Great job keep up we need more of you in our corporate world team.
- AGAng GutieDec 17, 20255.0Nice cars and prices
- TLTerry LucasOct 31, 20255.0Entire process was handled very professionally and friendly! I will certainly always use them!
- JFJoy FrenchOct 24, 20255.0It was great that they had a pickup service for the train station. The staff was very friendly. They helped me get the car that best suited my group's needs at reasonable price.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Charleston?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in Charleston?
The rental office is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in Charleston provide any special deals?
Yes, Enterprise offers great weekend rates which you can book through their featured weekend specials offer online.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car Downtown Charleston?
Yes, reservations can be made online via their reservation website at enterprise.com/reserve.
What payment methods are accepted at Enterprise Rent-A-Car in Charleston?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Charleston available for airport pick-up services?
Yes, Enterprise offers airport pick-up as part of their rental services.
Where is Enterprise Rent-A-Car located in Charleston, WV?
It is located at 1115 Smith Street, Downtown Charleston, WV 25301.
What nearby government or public service locations can help with travel needs around Enterprise Rent-A-Car?
Nearby places like the Charleston Area Alliance and Charleston Regional Chamber of Commerce can provide community and travel assistance when visiting Enterprise Rent-A-Car.
Are there any local eateries near Enterprise Rent-A-Car where I can grab food after renting a car?
Yes, Pies & Pints bakery is close by if you want to enjoy some fresh baked goods after your rental appointment.
How can nearby public transportation or services help me reach Enterprise Rent-A-Car in Downtown Charleston?
Services like Kanawha County Ambulance and nearby community centers may assist in case of transport needs. Additionally, the downtown location is accessible for errands or weekend getaways.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website
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