AutoZone Auto Parts

4.5
201 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Maccorkle Ave. S.E. in Charleston, WV is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charleston, WV or call us at (304) 925-0893.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6304 Maccorkle Ave SE, Charleston, WV
25304, United States

Hours

Reviews

4.5
201 reviews
5 stars
137
4 stars
42
3 stars
11
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several instances of employees going above and beyond to assist.

Service Quality

While most reviews highlighted excellent service, there were notable complaints about poor customer service experiences and mistakes made during installations.

Product Availability

Customers appreciated the availability of parts, although some noted that stock levels were low and certain items required ordering.

Store Environment

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Pricing Concerns

Some customers expressed concerns about rising prices, while others found the pricing competitive compared to other auto parts stores.
  • EE
    Erebus
    Nov 16, 2025
    5.0
    Amazing service, broke down and towed to here, Edward helped identify and fix the problems with my Astro so I could get back to my roadtrip speedy like.
  • AJ
    Alex Jones
    Aug 14, 2025
    5.0
    The people were extremely nice and the man working behind the desk called someone he knew to help fix a broken alternator on a moment’s notice.
  • JG
    Jacob Gunderson
    Aug 7, 2025
    2.0
    Poor customer service, and their OBD2 reader didn't pick up any of my codes. I went across the street to O'Reilly's, and received much friendlier service and their OBD reader gave me the several codes I was anticipating. Moral the story, go across the street.
  • JA
    Jess Ancrum
    Jul 28, 2025
    5.0
    Chris and Colton were so kind to me on my way home. I was traveling from Ohio to Charleston South Carolina and my Ford Explorer has a recall issue that I am waiting to be fixed. They did not belittle me or make me feel small in fact Chris was extremely kind and very complimentary regarding my hard working attitude and ingenuity. He has no idea how special he made me feel at an extremely difficult time in my life. He was also very concerned about me making it home and he and Colton made me feel like family. Thank you both so much for caring about a stranger!! If you are local make sure to stop in for your Auto parts needs and to the big wigs at Auto zone you need to promoting these two!
  • PS
    Pack Slime
    Jul 15, 2025
    5.0
    CJ is the best parts store manager around. Absolutely wonderful service. One of the other managers there Zach made a mistake and CJ was quick to fix it. Excellent service and people who know parts. The store was clean and everything was so easy to find. Would recommend CJ and this store to anyone who asks for help.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Charleston, WV is open from 7:30 AM to 8:00 PM Monday through Friday.

Does AutoZone Auto Parts have different hours on Sunday?

Yes, on Sundays AutoZone opens at 9:00 AM and closes at 9:00 PM.