Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 723 Virginia St W in Charleston offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
253 reviews
5 stars
148
4 stars
68
3 stars
26
2 stars
4
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported uncooperative or rude behavior from certain employees.
Product Availability
Customers frequently noted that the store had the parts they needed, although some experienced issues with incorrect parts or stock availability.
Efficiency
Many reviews highlighted quick service and efficient assistance, with staff often going above and beyond to help customers.
Store Cleanliness
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
- JJjason5 days ago1.0Lack of helping customers try to find bolts and washer to help keep the heat shield from dragging on the car and all we got was an I don't know that's just lack of enthusiasm and bad customer service worse Advance Auto Parts I've ever been to
- SPShana PharesNov 3, 20255.0This location is da bomb! Ordered new wipers online, went to the store 30 minutes later where I was promptly greeted, my order was ready, and staff installed the wipers in a few minutes. Easy, breezy. Thank you so much to staff.
- ETEd ThaxtonOct 28, 20214.0Good for a quick shopping for that unexpected break down
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Charleston?
Advance Auto Parts is located at 723 Virginia St W, Charleston, WV 25302.
What services does Advance Auto Parts in Charleston offer?
The store offers free battery testing, free battery and wiper installations with purchase, free engine code scanning, battery recycling, charging & starting system testing, loaner tools, and oil recycling.
Does Advance Auto Parts install car batteries?
Yes, Advance Auto Parts offers free battery installation with purchase. They also test and recycle batteries for free.
Can I get my windshield wipers installed at Advance Auto Parts?
Yes, Advance Auto Parts will install windshield wipers for free with purchase.
What are Advance Auto Parts' store hours?
Advance Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts offers curbside pickup for customer convenience.
What payment methods does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby automotive repair services close to Advance Auto Parts in Charleston?
Yes, Engine & Transmission Express, an automotive repair service, is located nearby and can be an option if you need repairs after purchasing parts.
Is there a convenient place to ship packages close to Advance Auto Parts?
Yes, the UPS Access Point location nearby serves as a convenient courier and shipping center.
What nearby grocery stores can I visit before or after shopping at Advance Auto Parts?
Nearby grocery stores include Dollar General, Family Dollar, Save-A-Lot, and Miss Ruby's Corner Market, providing convenient shopping options for groceries or essentials.