Advance Auto Parts

4.4
252 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 723 Virginia St W in Charleston offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
723 Virginia St W, Charleston, WV
25302, United States

Hours

Reviews

4.4
252 reviews
5 stars
148
4 stars
68
3 stars
26
2 stars
4
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide solutions.

Product Availability

Customers frequently noted that the store had the parts they needed, although some experienced issues with incorrect or unavailable items.

Service Speed

Several reviews mentioned quick and efficient service, with staff promptly assisting customers.

Mixed Experiences

While many had positive interactions, some customers reported unhelpful or rude employees, leading to dissatisfaction.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • SP
    Shana Phares
    Nov 3, 2025
    5.0
    This location is da bomb! Ordered new wipers online, went to the store 30 minutes later where I was promptly greeted, my order was ready, and staff installed the wipers in a few minutes. Easy, breezy. Thank you so much to staff.
  • JY
    Jon Young
    Jul 9, 2025
    1.0
    employess don't know what they are doing, or talking about. uncooperative and the guys unwillingness to help. that will be my last visit to this store.. EVER
  • JJ
    James
    Jun 13, 2025
    5.0
    Got exactly what I wanted
  • DA
    Daniel Anthony
    Jun 12, 2025
    4.0
    Help was good i feel they could have put a little more effort in it though

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*