AutoZone Auto Parts

Reviews

• KY

  Katelyn Young

  Mar 15, 2026
  5.0
  The manager went above and beyond to help me! Can't express how thankful I am!
• JW

  JD W

  Feb 24, 2026
  4.0
  Always helpful, friendly and store always clean. To me 5 star is not possible anywhere. Nothing is perfect. Recommend this location for all auto needs.
• AL

  AMY LAFFERTY

  Feb 17, 2026
  5.0
  This was my first visit to this store since there is a different auto parts store closer to my home. I will now use Auto Zone in Cross Lanes because of the service your associate Josh provided. I had recently purchased new lightbulbs for my headlights at a different auto parts store & an employee from that location installed the lights for me. The lights were very dim and not lighting the roadway well at night. Thinking I had received some faulty bulbs from the previous store, I stopped into a different chain, Auto Zone in Cross Lanes, asking to buy new bulbs for my headlights. I explained my issue and Josh asked if I’d mind if he took a look at them before I purchased new bulbs. He checked them & the bulbs hadn’t been inserted correctly at the previous auto parts store. He fixed them and I immediately saw the difference. I don’t need new bulbs after all. As busy as he was, Josh took his time to help me and provide excellent customer service. He offered to help me when I had just asked to buy new bulbs. I may not have had to purchase anything on this trip because of his kindness & excellent customer service, but I will now use this location as my family’s auto parts store. Thank you so much Josh!
• JM

  Jaun Van der Merwe

  Feb 3, 2026
  5.0
  This location is AMAZING, if you've had a bad experience at other locations use this one, it's been GREAT EVERY SINGLE TIME, I've interacted with anyone from this store.
• MG

  Micah Godfrey

  Jul 19, 2017
  5.0
  Friendly staff, very quick. Got us in and out fast and installed our product even faster

Frequently Asked Questions About AutoZone Auto Parts