Business Details
About
Auto Repair Shop
McKinney's Auto Repair is a Jasper Engines & Transmissions preferred shop offering auto diagnostics, maintenance, and repairs to the Eastern Panhandle of West Virginia.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
165 reviews
5 stars
109
4 stars
24
3 stars
6
2 stars2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and prompt service.
Pricing
Feedback on pricing was mixed; while some found it fair and reasonable, others complained about high charges and hidden fees.
Repair Quality
Several reviews indicated dissatisfaction with repair quality, mentioning repeated issues after service and concerns about safety.
Towing Service
The towing service received both positive and negative feedback, with some customers appreciating the quick response while others criticized high costs and poor communication.
Trustworthiness
While many customers expressed trust in the business, a significant number reported feeling taken advantage of or dissatisfied with the service provided.
- MZMark ZSep 11, 20255.0New transmission in my truck. They were fair, fast, and professional with several calls to keep me updated
- TKTori KlassSep 1, 20255.0We've been going to McKinney's for years. They do great work, have reasonable and fair prices, and are trustworthy.
- ASAmy SchmittAug 18, 20255.0These folks are the best! From repairs to inspections and everything in-between! Been a happy customer for many years. They never disappoint!
Frequently Asked Questions About McKinney's Auto Repair
Do I need an appointment for repairs or maintenance?
While appointments are not mandatory, scheduling one in advance can significantly reduce your waiting time. We welcome both scheduled and walk-in customers.
How often do I really need to have my oil changed?
Our recommendation is to change your oil every 5,000 miles or annually, whichever comes first.
Why do you have to change your motor oil on a regular basis?
Regular oil changes are essential for maintaining your engine's optimal performance and longevity.
What services do you offer at your auto repair shop?
We offer a comprehensive range of automotive services including mechanical and suspension work, transmission replacement, exhaust repairs, tire services, brake replacement, diagnostic services, wheel alignment, air conditioning service and repair, alternator and starter repair, battery replacement, belt and hose maintenance, radiator service, check engine light diagnostics, muffler and exhaust work, steering and suspension repairs, transmission repair, air filter replacement, fuel system maintenance, oil changes, catalytic converter replacement, exhaust inspections and repairs, and tire-related services such as balancing and rotation.
How can I obtain a copy of my service records?
Service records are available upon request. Please inform our staff if you need a copy of your service history, and we will be happy to provide it for you.
What are the operating hours of McKinneys Auto Repair?
McKinneys Auto Repair is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is McKinneys Auto Repair located?
It is located at 400 N George St, Charles Town, WV 25414, USA.
What types of automotive services does McKinneys Auto Repair offer?
They provide long lasting, affordable auto repairs and offer onsite services, including Jasper Engines Transmissions repairs.
Is McKinneys Auto Repair accessible for customers with disabilities?
Yes, the shop has a wheelchair accessible entrance and restroom for customers with disabilities.
How can I contact McKinneys Auto Repair?
You can reach them by phone at +1 304-728-7061 or email at mckinneystowing@yahoo.com.
Does McKinneys Auto Repair have an online presence?
Yes, they have a website at http://mckinneyautorepairandtowing.com and a Facebook page at https://www.facebook.com/McKinneys-Auto-Repair-Towing-422424144553166/.
What nearby public facilities can I visit when I am at McKinneys Auto Repair?
Nearby you can visit the APUS Library and the Academic Center of the American Public University System, both great for education and research needs.
Are there any nearby fire protection services close to McKinneys Auto Repair?
Yes, the Independent Fire Company and Independent Fire Co are close by, providing fire protection and community services.
What entertainment or leisure options are near McKinneys Auto Repair?
Nearby leisure options include Down Under Inc pub, Lions Club of Charles Town amusement activities, Arts Center theatre, and Wild and Wonderful Play Cafe playground and gym.
Are there nearby fuel stations if I need gas while visiting McKinneys Auto Repair?
Yes, both Shell and bp America gas stations are nearby for your fueling needs.