McKinney's Auto Repair

4.2
164 reviews

About

Auto Repair Shop
When youre in need of long lasting, affordable auto repairs, stop by our shop

Details

  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

McKinney's Auto Repair
400 N George St, Charles Town, WV
25414, United States

Hours

Reviews

4.2
164 reviews
5 stars
108
4 stars
24
3 stars
6
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and prompt service.

Pricing

Feedback on pricing was mixed; while some found it fair and reasonable, others complained about high charges and hidden fees.

Repair Quality

Several reviews indicated dissatisfaction with repair quality, mentioning repeated issues after service and concerns about safety.

Towing Service

The towing service received both positive and negative feedback, with some customers appreciating the quick response while others criticized high costs and poor communication.

Trustworthiness

While many customers expressed trust in the business, a significant number reported feeling taken advantage of or dissatisfied with the service provided.
  • MZ
    Mark Z
    Sep 11, 2025
    5.0
    New transmission in my truck. They were fair, fast, and professional with several calls to keep me updated
  • TK
    Tori Klass
    Sep 1, 2025
    5.0
    We've been going to McKinney's for years. They do great work, have reasonable and fair prices, and are trustworthy.
  • AS
    Amy Schmitt
    Aug 18, 2025
    5.0
    These folks are the best! From repairs to inspections and everything in-between! Been a happy customer for many years. They never disappoint!
  • RR
    Roach
    Feb 27, 2021
    5.0
    Got stuck in the snow during a weekend away in the woods for a birthday party. Truck came out right away, driver was extremely helpful and kind. Charged a great rate for a tow considering the conditions. Definitely a great service during a hard time.
  • BL
    Big Ludo
    Feb 16, 2018
    1.0
    I will never use this company again. Two times they've towed my vehicle and two times my vehicle came back with obvious physical body damage. Terrible company.

Frequently Asked Questions About McKinney's Auto Repair

Do I need an appointment for repairs or maintenance?

While appointments are not mandatory, scheduling one in advance can significantly reduce your waiting time. We welcome both scheduled and walk-in customers.

How often do I really need to have my oil changed?

Our recommendation is to change your oil every 5,000 miles or annually, whichever comes first.