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AutoZone Auto Parts

4.3
(260 reviews)

Business Details

88 Flowing Springs Rd, Charles Town, WV
25414, United States
(304) 725-3878

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Flowing Springs in Charles Town, WV is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charles Town, WV or call us at (304) 725-3878.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
88 Flowing Springs Rd, Charles Town, WV
25414, United States

Hours

Reviews

4.3
260 reviews
5 stars
163
4 stars
55
3 stars
12
2 stars
11
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being rude or unhelpful.

Product Availability

Customers frequently report issues with product availability, including receiving incorrect parts or items being out of stock.

Staff Knowledge

There are positive remarks about staff knowledge and willingness to assist, but some customers felt ignored or inadequately helped.

Overall Experience

Overall experiences vary widely, with some customers expressing satisfaction and loyalty, while others report frustration and a preference for competitors.
  • AC
    Amanda Callaway
    Feb 24, 2026
    5.0
    They were completely amazing! Super friendly super knowledgeable and super helpful. When I visited on the afternoon of the 19th this month February. They all went above and beyond every AutoZone are working that afternoon should get an award for going above and beyond! Thank you so much It made the breakdown not even a big deal. And mind you I was 7 hours away from home. Thank you thank you thank you!
  • BS
    bob stein
    Feb 21, 2026
    1.0
    my battery was dying, so I stopped by. Guy said he wasn’t allowed to change batteries in hybrid. went to advanced auto down the street. Walked out of there with a new battery in my car in 10 minutes. It’s just a 12 V battery man get better at your job.
  • SF
    Sven Flores
    Jan 4, 2026
    1.0
    Wasted my time and tried to give me an incomplete set. I bought a valve cover gasket online. Picture on the website showed external gasket and tube seals. They tried to just give me the outer gasket, even after seeing that it is shown with both on their own website. Everywhere else online also sells this gasket with the tube seals for this engine….
  • SK
    Sean Kelly
    Dec 29, 2025
    5.0
    Top notch service and a great crew
  • JP
    juan pinto
    Dec 11, 2025
    5.0
    Really good service happy with Autozone

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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