Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Beckley, WV? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Canterbury Dr. location today.
Location
Hours
Reviews
4.4
206 reviews
5 stars
151
4 stars
23
3 stars
7
2 stars
7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with several specific mentions of employees going above and beyond to assist.
Vehicle Condition
Feedback varied on vehicle cleanliness, with some customers reporting clean and well-maintained cars, while others noted issues such as strong odors and unclean interiors.
Rental Process
The rental process was generally described as easy and efficient, though some customers experienced long wait times and issues with vehicle availability.
Management Issues
Several reviews highlighted poor management practices, including lack of communication and inadequate handling of customer complaints.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding specific staff interactions and unresolved issues.
- RPRyszard Poplewski4 days ago5.0Great help from the folks working the counter at Enterprise, Beckley, WV. We had an out of town accident and these folks helped us get back on the road within a couple hours.
- RHRonnie HardestyNov 14, 20255.0The Beckley staff made it easy to rent the car and also give me choice of what car I wanted to rent.
- DADavid AlbrightNov 8, 20255.0The staff was great to work with, nice people.
- RBRuth BellOct 30, 20255.0Alyssa Crosby was great!! It was the very best service I’ve ever had at any car rental place. My family and I had this outing planned which required us to have a mini van, I accidentally messed up the reservation without realizing until I showed up the day of our event for the vehicle. Alyssa was more than happy to fix the problem. Two other problems occurred throughout the processing and nothing seemed to phase her. She knew what she needed to do. She worked with efficiency, professionalism and kindness! Thank you Alyssa. You took part in making our day a memorable one!
- CAChip AndersonOct 16, 20251.0Be aware….. rental cars not keep on property (Beckley WV). Have to wait while car is delivered from 30 minutes away.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Beckley, WV?
Enterprise Rent-A-Car is located at 378 Canterbury Dr, Beckley, WV 25801.
What are the business hours for Enterprise Rent-A-Car?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What types of vehicles can I rent from Enterprise Rent-A-Car in Beckley?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, Enterprise offers great weekend rates and discounts for active military members.
How can I reserve a rental car at Enterprise Rent-A-Car in Beckley?
You can reserve your rental car online at Enterprise's Beckley Canterbury Dr. location reservation page.
Is the staff at Enterprise Rent-A-Car in Beckley English-speaking?
Yes, the staff at Enterprise Rent-A-Car in Beckley speaks English.
Are there restaurants nearby where I can eat before or after renting a car?
Yes, nearby restaurants include Chili's Grill & Bar, Chick-fil-A, Taco Bell, and Padrinos Italian Restaurant, offering a variety of dining options.
What nearby places can I visit for shopping or entertainment around Enterprise Rent-A-Car?
Nearby shopping and entertainment options include Game Stop for video games and books, Kroger grocery store, and Redbox kiosks for movie rentals.
Are there any medical or health services close to Enterprise Rent-A-Car in Beckley?
Yes, nearby medical services include Beckley Rejuvenation Center, Beckley ARH Cardiac and Pulmonary Rehabilitation Services, and Foot and Ankle Clinic of the Virginias.