Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in West Bend.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
1,018 reviews
5 stars
843
4 stars
37
3 stars15
2 stars14
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting staff members who went above and beyond to assist.
Efficiency
Numerous reviews noted quick service, with many customers being in and out within a short time frame, even during busy periods.
Pricing
Customers appreciated the reasonable pricing and discounts offered, often noting that Mavis provided better deals compared to competitors.
Mixed Experiences
While many reviews were positive, some customers reported issues with overcharging and poor communication, indicating inconsistency in service quality.
- DCDonovan Cumby2 days ago5.0Wife had, nail in tire, last minute, I drove to Mavis Tires & Brakes. Got there 30 minutes before closing, & Mr. Steve S, fitted me in, A+ customer service. Problem was solved.
- MTMathew Tobiasz6 days ago5.0I was in a pinch to get new tires before a road trip back home and didn't have much time. Not only was every other place booked out by several weeks they were all quite a bit more expensive. The whole staff was very helpful in getting me booked the very next day, and the entry level tires still had a great warranty and were far cheaper than the same Tire anywhere else. Steven took care of me at the front desk and everything went faster and more smoothly than I expected. I had a safe ride back to utah! Thanks guys!
- BKBobbi Jo KuklinskiDec 30, 20255.0We had a nail in our tire and it was losing air! My husband called Mavis in West Bend 1 hour before they closed on a Sunday. They guy told him to bring the car in. He fixed the tire and didn't charge us!! Will definitely recommend this business!
- WSWayne SharbunoDec 27, 20255.0On a trip from northern WI to West Bend, brother-in-law developed hole in tire. Needed urgent repair to make the long trip back home on weekend. Did a fast professional job of plugging and putting tire on. When asked price was told Merry Christmas! Sevice personnel didnt know he just lost a love one a week ago - so truly made his Christmas merry. Wonderful people to do business with. Highly recommend them.
- LVLauren V.Dec 21, 20255.0We had a flat tire today and Mavis got us in last minute before closing to assess the damage. Everyone we talked to was courteous and professional. They were able to patch the tire and have us on our way relatively quickly. Mavis was the only place open later on a Sunday afternoon and they really saved us from a headache this week, with it being just a few days before Christmas. We will definitely recommend them to family and friends!
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of tires does Mavis Tires & Brakes offer?
Mavis offers a wide selection of major tire brands including Goodyear, Michelin, Bridgestone, Pirelli, Firestone, Yokohama, and many more to suit any budget.
What auto services are available at Mavis Tires & Brakes in West Bend?
They provide services such as brakes, wheel alignments, oil changes, battery replacement, suspension, exhaust repair, tire repair, and state inspections (at select locations).
Do I need an appointment for auto services at Mavis Tires & Brakes?
No appointment is necessary, but it is recommended to schedule one for your convenience.
Are walk-ins accepted for tire and brake services?
Yes, Mavis Tires & Brakes accepts walk-ins for all services including tire and brake work.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, they have a low tire price guarantee and will match competitor prices within 30 days of purchase with proper documentation.
Can I wait at the store while my vehicle is being serviced?
Yes, there is a waiting area with TV and free Wi-Fi where customers can wait during service.
What are the store hours for Mavis Tires & Brakes in West Bend?
The store is open Monday-Wednesday and Friday 8:00 AM to 6:00 PM, Thursday 8:00 AM to 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Is Mavis Tires & Brakes located near any restaurants where I can eat while I wait?
Yes, nearby restaurants include Taco Bell, Dairy Queen, Panda Express, and McDonald's, all convenient for a meal while your vehicle is serviced.
What nearby automotive-related stores are close to Mavis Tires & Brakes?
Nearby automotive stores include NTB - National Tire & Battery, Advance Auto Parts, and Truck Outfitters, which can provide additional automotive supplies and services.
Are there any nearby places I can visit after my service at Mavis Tires & Brakes?
Yes, nearby attractions include Paradise Pavilion shopping center, West Bend Parks, Recreation and Forestry, and The Chocolate Factory - West Bend for desserts and coffee.