From chip repairs to full windshield replacements, Glass Doctor Auto of West Bend will get your vehicle back to looking and feeling like new. Our specialists handle every job with care and precision, and we’ll help you navigate the insurance process so your repair gets done right. When we replace your windshield, we include our Windshield Protection Plan at no cost. It covers unlimited chip repairs or the glass cost of a windshield replacement within 12 months of the original installation date. Glass Doctor is part of the Neighborly family of home service providers. Our local glass specialists, backed by Neighborly, bring trusted service to every job. Call the Glass Doctor, We Fix Your Panes®.
Frequently Asked Questions About Glass Doctor Auto of West Bend
What is your Windshield Protection Plan?
For auto glass, we have the best guarantee in the nation upon installing a new windshield. If you choose our Windshield Protection Plan, you’ll have coverage for a full 12 months. Should you get a rock chip in your new windshield, Glass Doctor will repair it at no cost to you. Our Windshield Protection Plan covers all rock chips received in the first 12 months — no limit. Should you receive damage that is not repairable such as a long crack or significant damage in the driver’s view area, we will replace the windshield at no cost to you for the glass material. Depending upon the type of coverage you purchase at the time of original install, you may be responsible for the cost of labor, adhesive, and moldings.
How long after my windshield gets replaced can I drive away?
Currently, most Glass Doctor locations use urethane with a one-hour safe drive-away time from when the new windshield gets set. No need for blue tape or any holds on washing your car. You are fully protected at the 60-minute mark. Please be sure to check with your local Glass Doctor to ensure the type of urethane being used.
Can you buff scratches out of auto glass?
Scratch removal in auto glass is not a commercially viable solution to the retail market. Basically, it is labor-intensive and not always successful. If the customer is not satisfied with the result, they are understandably not willing to pay for the time and materials invested by the glass company. Scratch removal and scratch buffing systems exist; however, they are typically only practical in warehouses, industrial, and larger commercial glass projects. Please call our Glass Doctor office if you would like a more detailed explanation.
Are windshield replacements free in some states?
Yes. In some states, called Zero-Deductible states, if you have full (comprehensive) coverage, your deductible is waived, and the windshield chip repair or full windshield replacement will be free to the policyholder. Our expert customer service team will help you determine your coverage level and work with your insurance company to verify your coverage level. We can handle the claims process for you, saving you time.
What is the Windshield Protection Plan at Glass Doctor Auto of West Bend?
The Windshield Protection Plan offers 12 months of coverage for unlimited rock chip repairs on your new windshield at no cost. If damage is irreparable, glass material replacement is covered for free within the first 12 months, though labor and other costs may apply depending on coverage.
How soon can I drive my car after a windshield replacement at Glass Doctor Auto of West Bend?
Most locations use urethane with a one-hour safe drive-away time after windshield installation. You can drive safely 60 minutes after the new windshield is set without restrictions.
Does Glass Doctor Auto of West Bend offer scratch buffing for auto glass?
Scratch removal is not typically offered as it is labor-intensive and may not be successful. It's generally practical only for industrial or commercial purposes. Contact the local office for more details.
Are windshield replacements free in some states through Glass Doctor Auto of West Bend?
Yes, in certain Zero-Deductible states, full coverage can waive deductibles making windshield repairs or replacements free to the policyholder. Our team helps verify your coverage and handles the insurance claims process.
What services does Glass Doctor Auto of West Bend provide besides windshield repair?
They offer windshield protection plans, auto glass replacements for side and back windows, ADAS recalibration, windshield wiper blade replacement, hydrophobic coatings, headlight restoration, side mirror glass replacement, and MDG glass cleaner products among others.
What are the Glass Doctor Auto of West Bend's operating hours?
They are open Monday through Friday, 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Where is Glass Doctor Auto of West Bend located?
The location is 848 South Main Street, West Bend, WI 53095, USA.
Are there accessible facilities for visitors at Glass Doctor Auto of West Bend?
Yes, the location has wheelchair accessible entrances and seating, making it accessible for customers with disabilities.
What nearby places can customers visit around Glass Doctor Auto of West Bend?
Customers can visit West Bend Plaza shopping center, George Webb Restaurant for dining, and nearby furniture stores like Bedtime and Woody's Flooring before or after their service appointment.
How can nearby businesses like Jeff Neumann: Allstate Insurance help Glass Doctor Auto of West Bend customers?
Insurance agencies such as Jeff Neumann: Allstate Insurance nearby can assist customers with their auto insurance claims related to windshield repairs or replacements, smoothing the insurance process handled by Glass Doctor Auto of West Bend.