Safelite AutoGlass

4.1
448 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the West Allis area, turn to Safelite AutoGlass . Those in central West Allis or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 10708 W Orchard St, Safelite AutoGlass West Allis repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
10708 W Orchard St, West Allis, WI
53214, United States

Hours

Reviews

4.1
448 reviews
5 stars
307
4 stars
39
3 stars
21
2 stars
17
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the prompt, professional, and efficient service they received during windshield replacements.

Customer Service

While some reviews highlighted excellent customer service, others reported poor communication and unresponsive management.

Pricing Issues

Several customers expressed concerns about unexpected charges and high prices, leading to dissatisfaction with the overall value.

Workmanship

Mixed feedback on the quality of work, with some customers reporting issues like improper installations and leftover debris after service.

Appointment Management

Numerous complaints about scheduling issues, including last-minute cancellations and overbooking, negatively impacted customer experiences.
  • TS
    Tyler Siech
    Nov 14, 2025
    1.0
    Made an appointment almost 2 hours prior to the appointment and I get there to only be told that all the technicians left. Why would hours of operation still be open or there be no notice of appointment cancellation prior to driving 45 minutes to be told “don’t know what you want me to do”….
  • FH
    Felicia Harvey
    Nov 7, 2025
    5.0
    Very professional and kept me updated on the status of my vehicle. Work was done in a timely manner and I am happy with the outcome.
  • SV
    Susan V
    Nov 6, 2025
    5.0
    Professionals that come to you! The work they do to keep you safe is amazing. I have had to use this service twice for different cars and have been very satisfied both times
  • MB
    M B
    Nov 1, 2025
    4.0
    Apparently our RAV4 model year used several different windshields. They got the right one the first time, and with only a minor hiccup which was not their fault completed the replacement.
  • HS
    Holly Salazar
    Oct 20, 2025
    1.0
    I had safeflight out here twice they told me the window lip was to rusted, cool I fixed it that same day I was told if I got it done they could come back out that day called kept calling no answer they gave me the run around fine schedule it for today... I was going to cancel and go somewhere else but they said please stay ill give u 100 off cool so the guy comes out super cool super great his name was travis. He came put the windshield took off the wipers and the rain guard told us the price was 180 something told with taxes it was 194.55 that's what I was charged! Then I got an email saying nope your charged 243.09 and refunded the 194.55 so you dont honor your price i have proof what I was charged then later charge me more is wrong I have called multiple time nothing but run around and the shop never answers! If you want to be messed around over charged and then ignored go with safeflight!!!!

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in West Allis offer?

Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, power window repair, and windshield wiper replacement with same-day service.

Where is Safelite AutoGlass located in West Allis?

Safelite AutoGlass is located at 10708 W Orchard St, West Allis, WI 53214, USA.