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Safelite AutoGlass

4.1
(462 reviews)
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Business Details

10708 W Orchard St, West Allis, WI
53214, United States
(888) 843-2798
https://www.safelite.com/stores/Milwaukee-West-Allis
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About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the West Allis area, turn to Safelite AutoGlass . Those in central West Allis or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 10708 W Orchard St, Safelite AutoGlass West Allis repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
10708 W Orchard St, West Allis, WI
53214, United States

Hours

Reviews

4.1
462 reviews
5 stars
318
4 stars
39
3 stars
22
2 stars
17
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Reliability

Multiple customers reported issues with appointment cancellations and no-shows, leading to frustration and inconvenience.

Customer Service

While some reviews praised the courteous and professional staff, others highlighted poor communication and lack of accountability from management.

Quality of Work

There were mixed reviews regarding the quality of repairs, with some customers satisfied while others experienced issues such as improper calibration and leaking windows.

Efficiency

Several customers appreciated the quick turnaround time for repairs, although some noted delays and longer-than-expected service times.

Pricing Transparency

Customers expressed concerns about unexpected charges and unclear pricing, leading to dissatisfaction with the overall cost of services.
  • LH
    Lou Hull
    3 days ago
    5.0
    The Safelite location on Orchard in West Allis has done a few windshield repairs for me and the work is always fast, friendly and professional. During my visit last week, Annette and crew were able to help a construction worker from out of town whose truck had been broken into and robbed. They got him fixed up right away and back on the road.
  • DO
    Drew Olaciregui
    Feb 26, 2026
    1.0
    They no showed on me 4 times! I'm not exaggerating. Then the manager Sean Gould called and promised it wouldn't happen again. I rescheduled. Guess what happened! Turned a $600 window into $2000 considering I had to take off work for each failed appointment. Garbage
  • AG
    Airica Guerrero
    Feb 8, 2026
    3.0
    Scheduled a window shield replacement. Dropped off at appt time. 2hrs later they call say car is ready. But no charge to me, the glass they installed had a crack. Why would I be charged for a cracked window they installed? They had to order my window so to come back following week. I missed the 2nd appt because I forgot. I called to reschedule and the employee was not listening. The young women that works the desk is really nice. They couldn’t accommodate coming to me either. Then they took longer than the 2hrs. I guess the price was fair but I’m not sure cause never had to buy a new window
  • CS
    Cole Statz
    Feb 4, 2026
    1.0
    I ended up going to safelite 4 times over 3 months for the same windshield. They either accidentally broke the windshield while trying to fix it or couldn’t figure out how to calibrate it. One time they waited 3 hours to start my service and then said they couldn’t do it because it was too dark. No consideration for customer’s time especially when you have to sit and wait for hours. Ended up having to go to my dealership to get it done.
  • TQ
    Tonya Qualls
    Jan 24, 2026
    1.0
    My appointment at this facility was from an insurance claim of a cracked front windshield. The first appointment lasted 2.5 hours and I left with warning lights on my dash due to my windshield not being properly calibrated. The technician told me to return in 3 days and they would order the original OEM windshield and that would fix the calibration problem. I returned in 3 days and they made several attempts and finally calibrated the after market glass that was put on at my prior appointment. I was disappointed that I didn't receive the OEM glass that was ordered to prevent any further issues with my sensors and cameras.
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Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in West Allis offer?

Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, power window repair, and windshield wiper replacement with same-day service.

Where is Safelite AutoGlass located in West Allis?

Safelite AutoGlass is located at 10708 W Orchard St, West Allis, WI 53214, USA.

Brand Certified Facts from Safelite AutoGlass

This information is certified by Safelite AutoGlass and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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