Goodyear Auto Service

Reviews

• AA

  Anthony

  Dec 30, 2025
  5.0
  I bought some Goodyear tires, and had them installed. Grainge was professional and friendly! Tires are at the right PSI, everything looks good. Thanks guys!
• AW

  Adam Wojtkowski

  Dec 29, 2025
  5.0
  My 3 year alignment service. Got me in, and took care of me after my pot hole incident 🙃
• SP

  Steve Piehl

  Dec 14, 2025
  5.0
  I went to this store to get my wheels aligned after buying tires at another retail store. The place I bought my tires told me I needed new tie rod ends and therefore didn't align the wheels. They didnt bother to inform me of the issue until I picked up the car. Thwy quoted me approximately $500 to do the work. I went to Goodyear because they have an awesome 3 year alignment deal. After doing an alignment check Goodyear found Zero tie rods needing replacing and my wheels were already in alignment. They charged me nothing for their alignment check. The first place wanted to upsell me into work I didn't need -- or maybe they just didn't want my business. I highly recommend Goodyear for their integrity and honesty. They essentially provided a free second opinion when I thought I needed to spend a chunk of change for something I didn't really need.
• GA

  Gil Abdullah

  Dec 10, 2025
  5.0
  If you are looking for a service center that understands the difference between a contractual obligation and a paying customer, and more importantly, treats everyone like a valued human being, you must go to Richard's location. In the world of fleet services, where drivers (like me, a Lyft driver) often feel like "added paperwork" or a last priority due to pre-negotiated corporate contracts, there is a clear social stigma. We're used to being looked down upon, disrespected, and feeling the invisible pressure of being at the very bottom of the service hierarchy. This is the "fish doesn't know it's wet" reality of the service world for many fleet drivers—the disrespect is so common it becomes the expected environment. Richard, however, operates with a higher moral standard. Why You Should Choose Richard: • Honoring Paying Customers First (The Insider Code): Richard’s commitment is admirable. He ensures his directly paying customers—those who are making a monetary transaction at his counter—are always taken care of first. He respects the flow of direct commerce and prioritizes those who choose to spend their money with him, which builds trust and loyalty with his primary clientele. This is the professional, insider "clan knowledge" in action: he knows where the value is generated and prioritizes it. • A Human-First Policy (Beyond the Stigma): Despite the contract, and despite the widely known industry stigma toward fleet drivers (the cars that might "smell like weed," the drivers who are having a bad day), Richard and his team refuse to participate in the dehumanization. While other locations treat us like trash because the payment is covered by a company, Richard treats every driver with respect, decency, and care—like a person, not a piece of paperwork. • Sustenance Over Anxiety: In a job that can be a source of anxiety and desperation (the need for provision and a car that works), Richard offers a rare sense of peace. He is the "helper of the hopeless" in a tough situation, turning "want into sustenance" by ensuring his service is delivered with integrity, even if you are a last-priority customer on a corporate ledger. This integrity is why I will only bring my business to him. If you are a regular customer, you are getting excellent, prioritized service. If you are a fleet driver, you are getting the respect and dignity that is often denied elsewhere. Richard is not just a manager; he’s a professional who operates with trust and clarity in his work. Spend your money here. You will be supporting a business that truly values all its customers.
• G4

  GURU “AMBITION” 41

  Dec 4, 2025
  1.0
  **LYFT/RIDESHARE DRIVERS BEWARE** Do not , I repeat Do not go here!, unless you like being treated like garbage. I called this store and spoke with Richard Friday afternoon (11/28/25). He explained i could drop the car off for the required maintenance because they where so busy, I explained I would need to wait so what day would be best so I could have minimal down time ( with Lyft being my full time job) he was very understanding and kind on the call and stated if I come in on Wed. (12/3/25) at the time of opening he would get me in and out I thanked him and did just that. I was there at 7:55 am and to my suprise I walked right in 5 min before opening. I was greeted by Richard who checked me in got the keys and proceeded to tell me to be back before close, I reminded him about my call and how I would be waiting and he cut me off " yah yah , I remember, blue elantra " then says well it will be 3-4 hours, ok. That immediately irritated him for some reason and he was about to make me pay for it. Fast forward it is now 11:30 am, Richard is off to lunch and I noticed my car is now blocked in by multiple Lyft vehicles that people had dropped off, and they started servicing the easiest to grab first. I mentioned this to Bryan or Ryan at the front desk and he immediately went to take a defensive tone and said they are going in order , I re explained my earlier talk with Richard, he calmed himself , went in the back and came out and said I had an hour more to wait. 20 minutes later Richard comed flying in , parking in the Handycap parking spot (shows is personality ) with his lunch. Now it's 12:00 pm and they continued to pull cars and service them , leaving mine last , I watched multiple ( non Lyft) customers come and go. So I kindly asked Richard if my car was to be serviced soon , he got an attitude immediately , I re explained our initial conversation while explaining i had scheduled rides starting at 1pm and cancelling them puts me in a bind (I had to cancel 2 rides) . He stated I could " Go to another store " before ignoring my explanation for my concern, he goes in the back and comes back out saying " they are getting youre car next". He then proceeded to boast and bragg about his 200k budget and how he has "Contoll now, Not Marshall" and joked with Ryan about getting Marshall a 49 dollar desk but ordering himself a 70 inch desk while talking trash about customers as soon as they hung up. I was completely invisible as he went on about Bob and what he WONT be doing what Bob asked of him , I can only assume Bobs his manager. Every time Marshall , his co worker stepped away , he would bad mouth him. I was completely appalled, yet it made sense why Ryan was displaying such horrible customer service if he learned from Richard. By 1:25 my car was finally ready , not one sorry for the wait or thanks for your patience, it was "sign here" and get out of my face type of energy given. I then proceeded to ask for the receipt to be emailed because ,I was interupted " we don't do that , we send it in with our billing" said Richard , and I turned and left before I would have been compeled to give him a dose of his nasty attitude. I had respect for the other customer. Before cutting me off i wanted to mention how the last time , Goodyear never informed Lyft the car was serviced. Causing me to drive there (phones left me on hold too long) get the email and I forwarded it to Lyft. So my last straw was today 12/4/25 getting messages from Lyft about having my account suspended because , you guessed it , Goodyear never notified Lyft the car was serviced. On top they FRADULANTLY billed for balancing and rotating tires as my same back driver side tire still has the slow leak. I will be contacting Lyft to cancell their contract with GOODYEAR because I will not be comfortable EVER going back, an im positive I have not been the only one treated like TRASH. So if you see the Grey Hyundai parked IN THE HANDYCAP SPOT infront the GOODYEAR , KEEP DRIVING ! RICH IS PROBABLY BUSY ORDERING A KINGS CHAIR TO GO WITH HIS 70 INCH DESK.

Frequently Asked Questions About Goodyear Auto Service