Need a rental car in Wauwatosa, WI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Wauwatosa location today.
While many customers praised the friendly and helpful staff, several reported poor experiences with service, including unprofessional behavior and lack of follow-through on reservations.
Vehicle Condition
Numerous reviews mentioned receiving dirty or poorly maintained vehicles, with some customers expressing dissatisfaction with the cleanliness and overall condition of the cars.
Reservation Issues
A significant number of customers experienced problems with their reservations not being honored, including being offered different vehicles than what was booked.
Efficiency
Many customers appreciated the quick and efficient service during pickup and drop-off, highlighting the staff's ability to handle busy periods effectively.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing high satisfaction while others reported serious issues, indicating inconsistency in service quality.
AP
Adam Peroutky
2 days ago
5.0
All employees were polite and helpful. Very pleased with the experience, would recommend.
LG
Legina Mc Gregor
Nov 16, 2025
5.0
Just wanted to stop and give my boy Lucas a shot out. He helped me out tremendously, and the pretty woman with blonde hair that helped me as well . I love this enterprise more than any other because the staff is friendly and helpful. Lucas ain’t know I was having a horrible morning but his light spirit and funny jokes turned my day around . The other lady ( I hope she forgives me for forgetting her name) was a life saver for finding and securing my “son’s” property that I left in a previous rental. 10/10 would recommend 💗
TV
Tshav Va
Oct 28, 2025
1.0
DO NOT RENT FROM HERE!
They’re claiming I damaged my rental & are billing me for over $1k in damage I did not do. I’ve been trying to reach the area manager & each time, I’ve been told I’d be contacted. Given this was my first time renting, I’m truly disappointed and wish I knew better than to rent from here. Felt like I was targeted due to my age and ethnicity from the lady manager, whereas everyone else was easy going from the beginning—until I returned my rental. There’s no picture evidence at all that the damage was there prior & overlooked where it’s been asked by my insurance and myself, and now I’m stuck fighting for something I didn’t do. All they can say is “we note it on our kiosk”. Truly disheartening and something I never want to experience again.
CF
Chelsea Fleming
Oct 16, 2025
5.0
Natalie, the manager, and her co-workers were pleasant to interact with. They were all excited for my road trip and helped me get into my rental very quickly. Would rent there again!
SP
Sil P
Oct 2, 2025
2.0
I was given a dirty car, 3/4 full of fuel, stained seats, and the vehicle smelled like marijuana.