Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Wausau, WI believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.4
318 reviews
5 stars
227
4 stars
42
3 stars
20
2 stars
8
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Yee, Isabella, and Jayden for their exceptional service.
Wash Quality
While some customers reported satisfaction with the cleanliness of their vehicles, others experienced issues with the wash not removing dirt or bugs effectively.
Vacuum Performance
Several reviews highlighted problems with the vacuums, noting weak suction and inconsistent performance, which detracted from the overall experience.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, with some feeling that the cost did not match the quality of service received.
Operational Issues
There were complaints about long wait times and difficulties with the payment process, particularly regarding the app and manual entry of license plates.
- JHJohnathon Hamann3 days ago5.0Absolutely impressed. This team fires on all cylinders… you can tell they enjoy their work. Properly managed and very friendly. 10/10 would recommend. This is just too convenient!!
- KKKevin KoehlerNov 22, 20255.0You need to wash your car more than twice a month to make it worth the cost. But the car does turn out really clean and the wax is a great job.
- DKDegan KlothNov 10, 20255.0Great experience, and friendlier staff. One in particular stood out however, Jayden was willing to run out in the elements multiple times for ONE customer.
- RSRuth SchlitzNov 8, 20254.0Great wash most of the time. IT needs work!! CANT CHANGE YOU PLAN ONLINE. Have to come up to the window, each time to change your plan!
- KKkarona0690Oct 26, 20251.04 times now, ive almost got hit by some1 pulling out going the wrong way on 1st ave. The guy i talked to said he couldnt do anything bout it. Sounded like he just didnt care. Legally, u could have signs post both driveways saying ^left turn only^.
Frequently Asked Questions About Tommy's Express® Car Wash
Where is Tommy's Express® Car Wash located?
Tommy's Express® Car Wash is located at 102 W. Bridge St., Wausau, WI 54401, USA.
What are the operating hours of Tommy's Express® Car Wash in Wausau, WI?
Tommy's Express is open daily from 7:00 AM to 7:00 PM.
What payment methods are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What special car wash products does Tommy's Express offer?
They offer Rainbow Coat, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine for deep cleaning, protection, and shine.
Does Tommy's Express offer any membership or loyalty programs?
Yes, they have an unlimited membership program accessible via the TommyClub App.
What free services are available at Tommy's Express® Car Wash?
They provide free vacuums, free mat washers, and an interior detailing kit.
How can I contact Tommy's Express® Car Wash in Wausau?
You can contact them via phone at +1 715-841-9799 or email at wi71@teamtommys.com.
What nearby places can I visit before or after my car wash at Tommy's Express?
Nearby you can visit Dunkin' for coffee and donuts, Baskin-Robbins for ice cream and desserts, and Mission Grounds Espresso for cafe beverages.
Are there any credit unions near Tommy's Express for convenient banking?
Yes, Tower Credit Union and Connexus Credit Union are located nearby for your banking needs.
What other services and stores are close to Tommy's Express® Car Wash for added convenience?
Nearby you'll find CVS Pharmacy for medical needs, UPS Access Point for shipping, and beauty salons like Hair By Klare and Halo Salon.