Monro Auto Service and Tire Centers

4.4
303 reviews
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Business Details

1810 Paramount Drive, Waukesha, WI
53186, United States
(262) 542-1888
https://locations.monro.com/wi/waukesha/1810-paramount-drive

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1810 Paramount Drive, Waukesha, WI
53186, United States

Hours

Reviews

4.4
303 reviews
5 stars
247
4 stars
9
3 stars
6
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to assist and communicate effectively.

Service Quality

Feedback varied on service quality; while some praised the workmanship and promptness, others reported issues with incomplete work and misdiagnoses.

Timeliness

Several reviews highlighted quick service and efficient turnaround times, although some customers experienced significant delays.

Trustworthiness

There were mixed reviews regarding trust; some customers felt they received honest assessments, while others reported feeling misled or overcharged.

Appointment Issues

Multiple customers expressed frustration with appointment scheduling, including being turned away despite having appointments.
  • JS
    Joseph Shikoski
    Jan 2, 2026
    5.0
    I had a really bad bead leak so I took it in. Staff was friendly and I was in and out in 15 minutes
  • MM
    Matt
    Dec 28, 2025
    1.0
    People who took my call were very nice! We were having trouble with our van starting, likely a problem with the battery. I got an appointment booked for 11-1pm drop off at the Waukesha site and when I arrived with my vehicle at 12:50pm I found the doors locked and no one there. The call center attempted to get ahold of someone but wasn’t able to. It’s unfortunate, this was already out of our way but we figured we would have it looked at on Sunday before a busy week- all we got was an extra 30 mins driving and no one to look at the van. I get things can happen and there could be a legit reason why no one was at the shop, but then this should be communicated to people at the call center so they know not to book a drop off if the owner/worker isn’t going to be there.
  • JL
    Jose Leon
    Dec 19, 2025
    5.0
    I called other places in town, all I got was neglected answering machines or call centers. When I called Monro, someone at the actual location answered. They helped me out the same day and enabled me to keep driving to work. Customer service was great and I'm going to consider them next time.
  • TE
    Tyler Evans
    Dec 14, 2025
    1.0
    Made a appointment and nobody was there and the help lines couldn’t get to the store, complete waste of my time
  • PB
    Patrick Bruyette
    Dec 8, 2025
    5.0
    I called on a Monday. They had an opening for me that Thuraday. Ordered my tires imbetween. Staff was helpful and friendly on the phone and in the office. Service was prompt and professional. Had called three local tire services before them and none of them got back to me. Wish I'd called them first.
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance, repairs, inspections, installations, roadside assistance, towing, and tire changes with top brands like Goodyear and Cooper.

What are the operating hours for Monro Auto Service and Tire Centers?

They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.