Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Sussex.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
174 reviews
5 stars
113
4 stars
22
3 stars
9
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Service Speed
Customers frequently noted the quick service, with many reporting being in and out in under 15 minutes.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, describing the services as expensive and expressing concerns about transparency in pricing.
Inconsistency in Quality
There were mixed reviews regarding the quality of service, with some customers reporting excellent experiences while others faced issues such as incomplete work or poor communication.
Management Issues
Some reviews pointed out problems with management and staff training, indicating a need for improvement in customer interaction and service consistency.
- SDSydney Dineen4 days ago5.0Logan helped work on my car today. He was very nice and seemed to be handling multiple people at one time. He was calm and very helpful with it being my first time here. Will be coming back in the future.
- PSPeter SontoskiSep 22, 20255.0Vanessa who is the Manager is excellent. Service and communication were top notch. In and out in 15 minutes with fresh oil, wipers, and air filters for $169. Use coupons and save.
- SDSean DembiecAug 19, 20255.0Xavier and Xavier were fantastic. Xavie was personable and polite. This wasn’t a typical oil change experience. I enjoyed going and then coming the following week with a different vehicle. In a world where brand loyalty goes to the cheapest price it’s good to know there are still hard working people that care about customer service. I will come again.
- RCRich ClaarAug 17, 20253.0Price of air filter was ridiculous
- RHRachel HendersonAug 16, 20255.0The customer service was phenomenal. When I arrived, my vehicle was leaking oil, dripping on a pipe causing smoke and the team did a great job to diagnose the issue and remedy all problems. I had at least 4 helpers over the course of my time there and they were all professional and helpful. Valvoline in Sussex - great STAFFING!!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Sussex provide?
They offer quick, stay-in-your-car oil changes in about 15 minutes, plus a wide range of preventive vehicle maintenance solutions for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change in Sussex?
They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. The business is closed on major holidays like November 27 and December 25.
Do I need an appointment to get service at Valvoline Instant Oil Change?
No, appointments are not required; you can simply visit during open hours for service.
What payment methods are accepted at Valvoline Instant Oil Change in Sussex?
They accept credit cards, debit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Sussex?
It is located at N65 W24922 Highway W, Sussex, WI 53089, United States.
What is the contact information for Valvoline Instant Oil Change in Sussex?
You can reach them by phone at +1 262-820-3060 or the alternate phone number +1 800-327-8242. Their website is https://store.vioc.com/wi/sussex/n65-w24922-highway-w.
Are there any nearby places where I can grab a coffee or snack before or after my vehicle service?
Yes, Starbucks and 7-Eleven are close by, offering coffee and snacks for a quick refreshment before or after your visit.
Where can I find dining options near Valvoline Instant Oil Change in Sussex?
Nearby restaurants include El Jimador for Mexican cuisine, Papa Murphy's Take 'N' Bake Pizza, George Webb Restaurants diner, McDonald's fast food, Ichiban Japanese Sushi & Steak House, and Tap In Golf Bar.
Are there nearby financial institutions if I need banking services during my visit?
Yes, North Shore Bank is located close to Valvoline Instant Oil Change for your banking needs, and there are also services like Coinme ATMs and Western Union nearby.
What automotive-related services or stores are near Valvoline Instant Oil Change?
AutoZone, which sells automotive parts and accessories, is nearby for any additional vehicle needs.