Sales Experience
Customers consistently praised the sales staff for their helpfulness, knowledge, and no-pressure approach, particularly highlighting individuals like Shelly, Rick, and Erin.
Service Issues
Numerous reviews indicated significant dissatisfaction with the service department, citing poor communication, long wait times for repairs, and unresolved issues after purchase.
Product Quality Concerns
Several customers reported issues with the quality of RVs purchased, including undisclosed defects and inadequate inspections prior to sale.
Customer Support
While some customers received excellent support, many expressed frustration over lack of follow-up and responsiveness from the service team after the sale.