Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others were reported as rude or unwelcoming.
Staff Knowledge
Many customers praised the staff for their knowledge and ability to assist with finding the right parts, although there were instances of incorrect part sales.
Inventory Availability
Customers appreciated the availability of parts and quick service, but some expressed frustration over stock discrepancies and the inability to find specific items.
Store Environment
The store is generally described as clean and organized, contributing positively to the shopping experience.
Pricing
While some customers found prices competitive, others noted that certain items were expensive compared to competitors.
DM
David M
Nov 8, 2025
1.0
Lady at counter got tired of trying t9 help me figure something out and in the process of asking if tgey had certain things she just started staring at me and said ya I dont know and just stared at me wouldn't look it up just stared guess I'm going to oriellys from now on
MH
Michael Hause
Sep 26, 2025
5.0
Knowledgeable and great service
JP
Julie Pike
Jul 6, 2025
5.0
Helpful staff. Found just what we needed
AB
Amber Bradley
Nov 27, 2021
5.0
I stopped for a part and picked up a pretty steering wheel cover for my new to me vehicle. They had lots of options to fancy up my ride. The 2 guys behind the counter were really professional and helpful. I wish I would have caught their names but didn't. I tried to put the steering wheel cover on when I got out to the parking lot, but had a hard time stretching it on myself, as those things are super tight. I went back into the store and offered a couple bucks if someone could help me get it on. They both said no problem ma'am but we won't accept any tips or money. His time and help was very much appreciated! :)
SB
Sheila A Barber
Nov 7, 2020
5.0
We got a gas cap where we couldn't find one any where else.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Rice Lake, WI?
AutoZone Auto Parts in Rice Lake is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Rice Lake?
AutoZone Auto Parts is located at 10 E Burton St, Rice Lake, WI 54868, USA.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, the store offers in-store pickup, curbside pickup, and same day delivery services.
Which brands are available at AutoZone Auto Parts?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can reach customer service via phone at +1 715-788-6000 or email at customer.service@autozone.com.
What is the website for AutoZone Auto Parts in Rice Lake?
The website is https://www.autozone.com/locations/wi/rice-lake/10-e-burton-st.html.
Are there any nearby dining options close to AutoZone Auto Parts?
Yes, nearby dining options include KFC, Taco Bell, Pizza Hut, Papa Murphy's Take 'N' Bake Pizza, Culver's, Subway, and Up North Cakery, which you might visit before or after shopping at AutoZone.
What other automotive stores are near AutoZone Auto Parts?
Nearby automotive stores include O'Reilly Auto Parts, which could be an alternative for auto supplies and parts in the area.
What other services and stores are located near AutoZone Auto Parts?
Close to AutoZone, you can find AT&T Store for mobile phone needs, Shopko and Shopko Optical for eyewear and optical services, as well as financial services like WESTconsin Credit Union and Western Union.