Alamo Rent A Car

Reviews

• AP

  Alexander Parks

  Oct 9, 2025
  3.0
  My experience at the Rhinelander, Wisconsin Alamo rental car desk at the airport was quick and convenient. However… I was very disappointed that the minivan I had reserved was not available even though my rental reservation was made probably two months before my arrival. While the clerk explained that I had been “upgraded“ to a Buick enclave, I explained I reserved a minivan because I needed a minivan. Seven passenger seating was not my requirement it was the “stow & go” seating I needed to create a flat floor to load 4x8’ Sheets of plywood and transport a few pieces of furniture. The Alamo personnel explained that recalls on the Dodge & Chrysler minivans had taken out about half of their fleet. Having that knowledge well in advance should have allowed them to email or call me to prevent a very negative surprise at the rental counter on the day of my arrival. That would’ve allowed me to look for other options from other rental companies at the airport. The Alamo staff were quick and efficient, but I was disappointed I was not able to rent a car I had reserved. My return process was equally quick and convenient, and there were no additional charges applied. However, there was no thought of discounting a future rental or reducing the price of the vehicle I had rented for the inconvenience. I was met with when I arrived.
• JS

  jon specker

  Sep 9, 2025
  1.0
  Not sure why they would want me to review after a horrible experience. We shall see how they attempt to deal with it, then I will come back and update. Late night, rainy all week, wipers did not work properly, 47,000 mile Durango full of dog hair that my wife and daughter had to suffer in all week. And they only had one other car that was way too small to accommodate us. Totally unacceptable by anybody's standards...
• GR

  Glen Rajkovich

  Jul 22, 2025
  5.0
  We had a good experience renting from Alamo. I would choose them and feel comfortable that it would be a good experience.
• LD

  Laura Dreibus

  Apr 20, 2025
  5.0
  Great staff at RHI Alamo! Very smooth pickup and drop off! The car was very clean! Thank you!
• MJ

  Misty Jurrens

  Dec 12, 2022
  5.0
  Ray with Enterprise/Alamo is wonderful! He called me ahead to verify my time of arrival (my flight was changed so I really appreciated the call!!) and called after to make sure all went well. Very friendly and welcoming! Thank you!!!

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