Koenecke Ford

4.4
192 reviews

About

Ford Dealer
Whether you're searching for new trucks for sale or require certified Ford service, turn to Koenecke Ford – Your Neighborhood Ford Dealership. Our family-owned and -operated Ford dealer in Reedsburg, WI, can help get you into a new Ford or a quality used vehicle. Located 2 mi west of Reedsburg on HWY 33.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Koenecke Ford
S2745 Twin Pine Rd, Reedsburg, WI
53959, United States

Hours

Reviews

4.4
192 reviews
5 stars
149
4 stars
15
3 stars
3
2 stars
1
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting a welcoming atmosphere and a family-like feel.

Sales Experience

Several reviews highlighted a positive sales experience with no pressure tactics, fair pricing, and accommodating staff.

Service Quality

The service department received mixed feedback; while some praised quick and reliable service, others reported issues with communication and vehicle repairs.

Trustworthiness

There were significant concerns about honesty and transparency, with multiple customers reporting feeling misled about vehicle conditions and service recommendations.

Mixed Reviews

Overall, experiences varied widely, with some customers expressing satisfaction while others reported serious grievances, particularly regarding used vehicle purchases.
  • FG
    Frank Goussen
    Nov 12, 2025
    5.0
    Un gusto compartirles mi experiencia les recomiendo kEONECKE FORD gracias al servicio brindado por el concesionario , estoy muy contento y feliz por mi camioneta. Ven a elegir tu modelo preferido
  • BS
    Brandon Scott
    Sep 20, 2025
    5.0
    Great service and friendly people
  • JJ
    Jj
    Aug 18, 2025
    5.0
    My first time using a dealership Friendly helpful staff Jack Patty and Eric made the process super easy. I wasn't sure id be leaving with a vehicle but they managed to pull it off and help me out. Thank you kindly for all you did grateful for you and your hard work
  • EJ
    Emma Jewell-Schell
    Jul 26, 2025
    1.0
    UPDATE: Here is their unprofessional response to this review…proves my point - WORST DEALERSHIP EVER – DO NOT BUY FROM THEM! If I could give this place ZERO stars, I would. My experience with this dealership was nothing short of a nightmare. I test drove a 2023 Jeep Grand Cherokee that was priced suspiciously low. I asked Mike, the so-called sales manager, point-blank why it was so cheap and if there was anything wrong with it. He looked me in the eye and said there was nothing wrong with & it had a clean Carfax, no accidents, no damage – they “just wanted it off the lot.” That was the first lie. After selling my car, I came back and test drove it again. While driving, I tried to open the trunk – it wouldn’t open. Mike immediately snatched the remote, claiming it “wasn’t unlocked.” Another lie. The liftgate was faulty and needed repair. Despite these red flags, I bought the Jeep – and that’s when the nightmare really began. Once home, I discovered the vehicle had clearly been in some kind of accident. The paint job was atrocious – no clear coat, visible tape lines, orange peel texture, sagging, bubbling… it looked like someone had done it in their driveway with a spray can. Multiple people confirmed it was a botched repaint job. When I confronted the dealership, Mike finally admitted (after the sale, of course) that the bad paint job was the real reason for the low price. So yes – they flat-out LIED to my face when I specifically asked. I tried to return the vehicle, but conveniently, I couldn’t get ahold of anyone until the 3-day return window had passed. How convenient. The owner, Patty, and Mike were unbelievably rude, dismissive, and refused to take any responsibility. They actually had the audacity to say they “didn’t lie.” Really? What else do you call it when you deliberately hide damage after being directly asked? This dealership is the definition of shady. They mislead, they dodge phone calls, they refuse to stand behind their vehicles, and they’ll do whatever it takes to trap you into a bad deal. Save yourself the stress, money, and frustration – DO NOT buy from this dealership. They are liars and scammers.
  • JH
    Justin Holman
    Jul 25, 2025
    5.0
    I've always been treated like family at Kenokee Ford!

Frequently Asked Questions About Koenecke Ford

What types of vehicles does Koenecke Ford offer for sale?

Koenecke Ford offers new Ford trucks as well as quality used vehicles.

Where is Koenecke Ford located?

Koenecke Ford is located at S2745 Twin Pine Rd, Reedsburg, WI 53959, 2 miles west of Reedsburg on HWY 33.