Enterprise Rent-A-Car

Reviews

• MH

  Martin Hoke

  5 days ago
  5.0
  The rental process was quick and easy. The person who waited on me was very polite and professional. Will definitely use Enterprise again. Excellent experience!
• CD

  Charlotte Delray

  Feb 21, 2026
  5.0
  First of all not very friendly customer service in the Racine office! Second I was misinformed about the return of my deposit! 3rd the manager gave me the run around after I had already returned the rental and he is not very polite as a paying customer I’ll never use enterprise again and at this point I’m trying to get my daughter to stop using enterprise as well I’ve never experienced such crap customer service as my rental pertained to my chicle getting hit by another driver I returned rental early and with more gas then was in when I picked it up the rental was not very clean spots all over the seats you could tell it hadn’t been cleaned between customers! Very bad lack of customer service, comunication and professionalism in the Racine office I’ve ran businesses before and my employees never made customers feel the way my enterprise Racine location made me feel as if I was an inconvenience no greeting when I walked in no give us a minute we will be right with you I tried starting a conversation with one of the workers n he was pretty snippy and rude!! I will be posting a review online with 5 stars just so my feed back is seen by others! But definitely doesn’t even deserve a partial star!
• PH

  Payton Hanrahan

  Feb 20, 2026
  5.0
  Diego at the Racine, WI store was so great to work with. I got there close to closing time and I don’t feel like he rushed the process at all. There was something wrong with the shifter of the first car they gave me and he assured me he would get me into something else because that wasn’t safe. Not once did I feel like I was inconveniencing him for saying something about the shifter and it was just an all around great experience to work with Diego. The guy who checked my car out of the Greenfield, WI location. was also great to work with, I didn’t catch his name but he was very kind and also drove me down the road to the dealership where I was buying a new car. He was very nice, efficient and kept great conversation so the car ride wasn’t awkward. Also had a great experience. They both deserve a raise!
• RB

  Rick Belk

  Feb 11, 2026
  5.0
  Fast, efficient friendly service and good prices as well!
• BJ

  Briana Johnson

  Feb 11, 2026
  1.0
  I would give this location a good rating if the manager didn’t lie to me twice! and if they didn’t take money from my account without my knowledge! I will be reporting this to a corporate office of enterprise because the entire process of getting the rental car was super frustrating! Be careful that they explain everything to you about extra tax fees

Frequently Asked Questions About Enterprise Rent-A-Car