AutoZone Auto Parts

4.2
415 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Douglas Ave in Racine, WI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Racine, WI or call us at (262) 635-9447.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2010 Douglas Ave, Racine, WI
53402, United States

Hours

Reviews

4.2
415 reviews
5 stars
244
4 stars
74
3 stars
52
2 stars
14
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude and disengaged.

Employee Performance

Several employees, including Tim, Joe, and Greg, were highlighted for going above and beyond to assist customers, while others were criticized for lack of knowledge and poor attitudes.

Product Availability

Customers generally found the store to have a good selection of parts and appreciated the quick service, although there were complaints about incorrect parts being ordered.

Store Environment

The store was often described as clean and organized, contributing positively to the shopping experience.

Mixed Experiences

Overall, experiences varied widely; some customers had excellent service while others reported significant frustrations, indicating inconsistency in service quality.
  • MG
    Mel Gon
    Oct 3, 2025
    1.0
    The old woman with the yellow hair today was extremely rude. I needed help do finding an item. She’s said “you can see The number can’t you?” When I said “yeah, I don’t have time” she said “ I don’t have time either”. To help a customer?! Is that not your job? Then people wonder why we order online. So we can avoid rude store workers. She needs retraining.
  • ML
    MIDWEST LOYAL
    Sep 7, 2025
    1.0
    They suck don’t know about they job
  • BS
    belinda sanchez
    Aug 15, 2025
    5.0
    They went out of there way to get my parts they did not have at another auto zones
  • CS
    China Senora
    Jul 25, 2025
    5.0
    I visited AutoZone recently for a battery replacement and initially had a less than great experience with the cashier. She seemed disengaged and gave short responses, which was disappointing. I was told there was no one available to install the battery at that moment which I understood but unfortunately, my car died in the parking lot. When we went back inside to ask for a jump, my car still wouldn’t start. That’s when Ken Price stepped in. Without hesitation, he offered to replace the battery himself. Despite likely having other tasks to manage, he handled everything quickly, professionally, and with a smile. His service was outstanding, and he made a frustrating situation so much easier to deal with. Thank you, Ken, for going above and beyond you’re a fantastic employee!
  • VH
    Venatici Hraum
    Jul 12, 2025
    5.0
    I dont know the manager that helped me. She was a younger African American woman. Anyways she was super helpful and kind to my daughter. Helped me figure out what was wrong with my car and Helped my helpless self but on new windshield wiper blades.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Racine, WI?

AutoZone Auto Parts in Racine, WI is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, AutoZone in Racine offers in-store pickup, curbside pickup, and same-day delivery services.