AutoZone Auto Parts

4.4
378 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Theater Rd in Onalaska, WI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Onalaska, WI or call us at (608) 779-0224.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
100 Theater Rd, Onalaska, WI
54650, United States

Hours

Reviews

4.4
378 reviews
5 stars
243
4 stars
77
3 stars
30
2 stars
8
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and kindness, others were reported as rude and unprofessional.

Staff Knowledge

Several customers noted that while some staff members were knowledgeable and provided excellent assistance, others lacked basic product knowledge and were unable to help.

Store Experience

Customers appreciated the quick service and availability of parts, but there were complaints about long wait times and inconsistent staff presence.

Positive Interactions

Many reviews highlighted specific employees who went above and beyond to assist customers, creating positive experiences that encouraged repeat visits.
  • JB
    Josselyn Simely Rodriguez Barahona
    Dec 30, 2025
    1.0
    Very bad customer service today was shopping for my car and I asked for help for some windshields for my car and I didn't want to help.
  • EM
    Evangeline Mina
    Dec 16, 2025
    1.0
    Wish I could give zero stars. The rudest most obnoxious clerk ever. Screamed at me that they didn't sell any kind of emergency cones and all but pushed me out of the store. Then proceeded to lock up, when the sign on the door said they are open until 9. Still extremely confused on what just happened. So uncalled for.
  • MA
    manny A
    Dec 8, 2025
    5.0
    Above and Beyond in the Freezing Cold - Thank You, Sam! If you need proof that incredible customer service still exists, visit this AutoZone. My van wouldn't start at Eagle Bluff Elementary, just a block from the store. I called, upset and in distress, and spoke with the manager, Sam. Not only was he welcoming and reassuring, but he performed a true act of kindness. After I purchased the battery, Sam drove to the school in the freezing cold in his own truck and installed it for me right there. He turned a potentially awful situation into one where I felt genuinely cared for as a customer. I am deeply grateful for his help and will be a loyal customer from now on. Highly, highly recommend!
  • AA
    ALY LAURA ALARCON
    Dec 2, 2025
    1.0
    Walked in no one was at the register there was a lady waiting when the employee came back to keep helping her he never greeted me nor said it’ll be a while. After waiting for a while he finally called someone to help on the register. The employee that helped me was very abrupt. I asked you guys are not much in customer service are you? He said what do you want I asked what you wanted. I just paid & left. I will definitely not come back to this store.
  • JH
    Joe Heiman
    Nov 12, 2025
    5.0
    I went to buy new windshield wipers and the manger Samuel came outside and just put them on for me! What amazing service

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Onalaska?

AutoZone on Theater Rd in Onalaska is open Monday through Saturday from 7:30 AM to 8:00 PM and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Onalaska offer in-store pickup and delivery services?

Yes, AutoZone Onalaska provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.