Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Theater Rd in Onalaska, WI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Onalaska, WI or call us at (608) 779-0224.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
378 reviews
5 stars
243
4 stars
77
3 stars
30
2 stars
8
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and kindness, others were reported as rude and unprofessional.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and provided excellent assistance, others lacked basic product knowledge and were unable to help.
Store Experience
Customers appreciated the quick service and availability of parts, but there were complaints about long wait times and inconsistent staff presence.
Positive Interactions
Many reviews highlighted specific employees who went above and beyond to assist customers, creating positive experiences that encouraged repeat visits.
- JBJosselyn Simely Rodriguez BarahonaDec 30, 20251.0Very bad customer service today was shopping for my car and I asked for help for some windshields for my car and I didn't want to help.
- EMEvangeline MinaDec 16, 20251.0Wish I could give zero stars. The rudest most obnoxious clerk ever. Screamed at me that they didn't sell any kind of emergency cones and all but pushed me out of the store. Then proceeded to lock up, when the sign on the door said they are open until 9. Still extremely confused on what just happened. So uncalled for.
- MAmanny ADec 8, 20255.0Above and Beyond in the Freezing Cold - Thank You, Sam! If you need proof that incredible customer service still exists, visit this AutoZone. My van wouldn't start at Eagle Bluff Elementary, just a block from the store. I called, upset and in distress, and spoke with the manager, Sam. Not only was he welcoming and reassuring, but he performed a true act of kindness. After I purchased the battery, Sam drove to the school in the freezing cold in his own truck and installed it for me right there. He turned a potentially awful situation into one where I felt genuinely cared for as a customer. I am deeply grateful for his help and will be a loyal customer from now on. Highly, highly recommend!
- AAALY LAURA ALARCONDec 2, 20251.0Walked in no one was at the register there was a lady waiting when the employee came back to keep helping her he never greeted me nor said it’ll be a while. After waiting for a while he finally called someone to help on the register. The employee that helped me was very abrupt. I asked you guys are not much in customer service are you? He said what do you want I asked what you wanted. I just paid & left. I will definitely not come back to this store.
- JHJoe HeimanNov 12, 20255.0I went to buy new windshield wipers and the manger Samuel came outside and just put them on for me! What amazing service
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts in Onalaska?
AutoZone on Theater Rd in Onalaska is open Monday through Saturday from 7:30 AM to 8:00 PM and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Onalaska offer in-store pickup and delivery services?
Yes, AutoZone Onalaska provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of automotive brands and products can I find at AutoZone Onalaska?
You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance, offering auto parts, brake pads, car batteries, auto accessories, and more.
Where is AutoZone Auto Parts located in Onalaska?
AutoZone is located at 100 Theater Rd, Onalaska, WI 54650, United States.
How can I contact AutoZone Onalaska for customer service inquiries?
You can reach AutoZone Onalaska by phone at (608) 779-0224 or via email at customer.service@autozone.com.
Are there any automotive repair shops near AutoZone Onalaska?
Yes, Abra Auto Body Repair of America is nearby, offering automotive repair, auto glass service, and body shop services, which can be convenient for repair needs after purchasing parts at AutoZone.
Is there a local auto part competitor close to AutoZone Onalaska?
There is another AutoZone location nearby, providing additional options for automotive parts and accessories in the Onalaska area.
What nearby healthcare facilities are close to AutoZone Onalaska?
Nearby healthcare facilities include Mayo Clinic Same Day Clinic, Urgent Care Mayo Clinic, and Franciscan Skemp Clinic - NLSK, useful for medical needs before or after your visit.
Can customers combine visits to AutoZone and nearby places for convenience?
Yes, customers can conveniently visit AutoZone and nearby stores such as Goodwill Retail Store and Training Center or enjoy a visit to Rockwood Gardens while in the area.
What type of services does AutoZone Onalaska provide beyond selling parts?
Besides selling automotive parts and accessories, AutoZone offers tool rental services, auto tune-up, brake shop services, and car battery services at this location.