Brand Certified
Pilot Travel Center
3.9(1129 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
2031 W Ryan Rd, Oak Creek, WI
53154, United States
Certified by Pilot Travel Center • Mar 01, 2026
(414) 761-0939
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Oak Creek, WI!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
3.9
1,129 reviews
5 stars
514
4 stars
281
3 stars
161
2 stars
47
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Cleanliness
While some customers praised the cleanliness of the bathrooms and showers, others reported unsanitary conditions and long wait times for cleaning.
Parking Issues
Customers noted that parking is often overcrowded and poorly designed, making it difficult for truck drivers to maneuver.
Food Quality
Several reviews mentioned issues with food quality and availability, including old or burnt food and limited menu options.
Shower Availability
Long wait times for showers were frequently mentioned, with complaints about cleanliness and maintenance.
- YOYoussef Ouahdi4 days ago1.0I am extremely disappointed with the service at this Pilot location. I stopped in specifically to purchase a GPS, but the employee informed me she didn't have the keys to the display case. She attempted to call her manager over the radio multiple times, but the manager completely ignored the calls. I waited for a significant amount of time while the employee called over and over with no response. It’s ridiculous that a customer is ready to make a high-ticket purchase and the management can't be bothered to show up. Unacceptable.
- JJJason6 days ago5.0The gentleman who was cleaning showers was nice. He told me just wait for a minute I’m going to clean a shower and make it ready now.
- MBMaurice BerryFeb 19, 20263.0Very crowded hard to find a place to park unless you pay
- JPjames polsterFeb 4, 20261.0I am just venting. People are rude that work there especially the large women. I ordered tator tots and there wasn't close to enough for a full order I noticed after I checked out. I talked to the large woman that served me and she said that's all there was. I said why would you serve that then. Why would I want to pay full price for half less than half the normal amount. She and another lady just laughed at me. Oh well. I will never visit there again.
- WDWhite DragonJan 25, 20261.0Not maintained. Fuel not working, overcrowded.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and products does Pilot Travel Center in Oak Creek offer?
Pilot Travel Center in Oak Creek provides gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, laundry, a variety of fresh foods, snacks, drinks, and coffee. It also offers amenities like CAT scales, diesel mobile fueling, premium Wi-Fi, ATM, and check cashing.
Are the showers at Pilot Travel Center in Oak Creek available to all customers?
Yes, anyone can purchase and use showers at Pilot Travel Center locations, including Oak Creek.
What payment methods are accepted at Pilot Travel Center in Oak Creek?
The location accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and other contactless payment options.
What are the operating hours of Pilot Travel Center in Oak Creek?
Pilot Travel Center in Oak Creek is open 24 hours a day, seven days a week, including holidays.
Is reserved parking available at Pilot Travel Center in Oak Creek?
Yes, Pilot Travel Center offers reserved parking spaces and overnight parking to accommodate drivers.
Does Pilot Travel Center in Oak Creek have facilities for professional truck drivers?
Yes, it features diesel lanes, prime parking spaces, showers, CAT scales, and diesel mobile fueling among other amenities for professional drivers.
What nearby dining options are available close to Pilot Travel Center in Oak Creek?
Nearby dining options include Subway, KFC, Oak Creek Country Kitchen, Cousins Subs, Perkins, Riverside Family Restaurant, Dunkin', and Starbucks. Drivers and visitors can easily grab meals or coffee before or after their stop at Pilot.
Are there nearby places to get automotive services near Pilot Travel Center in Oak Creek?
Yes, nearby automotive services include Gateway Truck and Refrigeration (auto repair and truck repair), Decleene Truck Refrigeration & Trailer Sales, Inc., and Truck Country for truck sales and automotive parts.
Where can I find financial services near Pilot Travel Center in Oak Creek?
Western Union for money transfer services and a PNC Bank ATM are located nearby for your financial transaction needs.
Does Pilot Travel Center in Oak Creek provide an app for reservations and rewards?
Yes, you can use the Pilot MyRewards app to reserve parking, purchase eGift cards, and explore career opportunities. The app also enables mobile fueling and online ordering.
Brand Certified Facts from Pilot Travel Center
This information is certified by Pilot Travel Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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