Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Oak Creek, WI!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,122 reviews
5 stars
511
4 stars
281
3 stars
160
2 stars
47
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times for showers.
Cleanliness
While some customers noted clean facilities, many expressed dissatisfaction with the cleanliness of showers and food areas.
Parking Issues
Several reviews mentioned inadequate parking space and issues with reserved spots being occupied by non-truck vehicles.
Food Quality
Customers reported inconsistent food quality, with some experiencing unsanitary conditions and limited food options.
Overall Experience
Mixed reviews overall, with some praising the location and staff while others reported significant issues that detracted from their experience.
- FLFreudy LemoineDec 8, 20251.0Make sure your employees treat well costumer when they got asked why someone it’s no cleaning showers, almost two hour waiting in a shower, very bad actitud and bad costumer service
- JFJeff FilesNov 30, 20251.0Terrible experience
- AAArionNov 21, 20251.0Service, pups errors
- TSThe Discount SnowboarderNov 11, 20252.0Was in town for the weekend for an expo in my short bus. Got in late friday night//sat morning, slept a little worked the expo and then pulled in sat night for another rest. Was told sunday morning i "need ti find other overnight arraingments". I asked if there were complaints as we werent camping out. We patronized pilot with our business. And he said no and offered no further explaination. We just about to leave anyways. Whatever. Arent you supposed to be able to rest at a travel center/truck stop? Is it because it was a short bus? Never going to this one again.
- DSDaviddhcksjdp StahnkeNov 9, 20251.0Bad service bc at subway they charged me twice dont go here
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and products does Pilot Travel Center in Oak Creek offer?
Pilot Travel Center in Oak Creek provides gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, laundry, a variety of fresh foods, snacks, drinks, and coffee. It also offers amenities like CAT scales, diesel mobile fueling, premium Wi-Fi, ATM, and check cashing.
Are the showers at Pilot Travel Center in Oak Creek available to all customers?
Yes, anyone can purchase and use showers at Pilot Travel Center locations, including Oak Creek.
What payment methods are accepted at Pilot Travel Center in Oak Creek?
The location accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and other contactless payment options.
What are the operating hours of Pilot Travel Center in Oak Creek?
Pilot Travel Center in Oak Creek is open 24 hours a day, seven days a week, including holidays.
Is reserved parking available at Pilot Travel Center in Oak Creek?
Yes, Pilot Travel Center offers reserved parking spaces and overnight parking to accommodate drivers.
Does Pilot Travel Center in Oak Creek have facilities for professional truck drivers?
Yes, it features diesel lanes, prime parking spaces, showers, CAT scales, and diesel mobile fueling among other amenities for professional drivers.
What nearby dining options are available close to Pilot Travel Center in Oak Creek?
Nearby dining options include Subway, KFC, Oak Creek Country Kitchen, Cousins Subs, Perkins, Riverside Family Restaurant, Dunkin', and Starbucks. Drivers and visitors can easily grab meals or coffee before or after their stop at Pilot.
Are there nearby places to get automotive services near Pilot Travel Center in Oak Creek?
Yes, nearby automotive services include Gateway Truck and Refrigeration (auto repair and truck repair), Decleene Truck Refrigeration & Trailer Sales, Inc., and Truck Country for truck sales and automotive parts.
Where can I find financial services near Pilot Travel Center in Oak Creek?
Western Union for money transfer services and a PNC Bank ATM are located nearby for your financial transaction needs.
Does Pilot Travel Center in Oak Creek provide an app for reservations and rewards?
Yes, you can use the Pilot MyRewards app to reserve parking, purchase eGift cards, and explore career opportunities. The app also enables mobile fueling and online ordering.