“AFI” is a family-owned business that has been providing quality service to our customers for over 50 years. We understand how important properly working hydraulic systems are to the heart of our customers’ businesses. You need quality repairs … and NOW! When you work with AFI Direct Service, you get both every time. If you need pick-up and delivery, we’ve got you covered. We have a driver on duty every day. If you need expert troubleshooting, you won’t find a better resource. Pride in Our Quality Work. We provide a full range of products and services. Experts on staff will assist in getting you up and running as quickly as possible by fixing any hydraulic cylinder, motor, valve, pump, jack, hoist, hose, crane or in-ground lift system.
Took them alittle while to get to it ,but they did a great job refurbishing my 6 ton Grey's jack. CHEERS 🍻 to all the folks at AFI!!!
JK
John Kolp
Mar 10, 2024
5.0
AFI is a great place to have your hydraulics repaired. I’ve used them numerous times. The knowledge and expertise is outstanding.
TA
Trevor Arnoldi
Aug 11, 2020
5.0
Knowledgeable and fast, will be taking all my stuff here from now on!
MH
Mark Hartzell
Sep 30, 2013
2.0
I had a small hand jack rebuilt by AFI 4 months ago. It was for my cab over truck (used to lift the cab.) I paid $272. Seemed like a l lot at the time, but you can't buy this jack anymore, and I thought that it was a good investment vs buying a used one.
Well last week I was getting some engine repairs done on the truck (another shop) and they said that the jack was not working. Without the cab jacked up, they couldn't do anything. I had to drive 45 min to go get the truck and bring it back to AFI (another 30 min) to get it fixed. Plus the inconvenience of getting a ride back to my car and the drive home . All this in the middle of my vacation! I assumed the jack was fine, but that one of the rams had seized up. AFI called me the next day and said that it was fixed - they had to rebuild the jack again. They charged me another $346. It was more because they had to remove the jack & reinstall on the truck. I left it on the truck because I assumed that the jack was fine. It takes about 5 minutes to take it off and another 5 minutes to put it back on (I did this the first time.)
Apparently they only offer a 30 day warranty, and claimed that "it worked for 4 months." I told them that I only jacked the cab up maybe 3 times in that 4 months. When I asked what caused the failure, the tech said that there was a "cut in a seal." I maintain that there is no way for a user to cut a seal, you would have to take it apart. It's a very simple hand jack, no way really to "use it wrong" - other than maybe running it dry or with the wrong fluid. Neither of which are the case here. I suggested that it was cut when they put it together. They told me again that it worked for 4 months. I said that I hope this rebuild will last longer that 4 months!
Finally I asked the tech what could be done with the bill and the office manager cried out "Just take $50 off already - I'm sick of hearing about it!" Wow... a crumby $50! So I ended up paying $293.
This company has been around a lot longer than the age of anyone (that I saw) working there. With experiences like mine, they wont be around for another 60 years! I know I won't be back!
Frequently Asked Questions About AFI Direct Service Inc
What types of services does AFI Direct Service Inc provide?
AFI Direct Service Inc offers repairs for hydraulic cylinders, motors, valves, pumps, jacks, hoists, hoses, cranes, and in-ground lift systems, along with pick-up and delivery services.
Where is AFI Direct Service Inc located?
AFI Direct Service Inc is located at 7515 S 10th St, Oak Creek, WI 53154, USA.
What are the business hours for AFI Direct Service Inc?
AFI Direct Service Inc is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
How can I contact AFI Direct Service Inc by phone or email?
You can reach AFI Direct Service Inc by phone at +1 414-764-1160 or +1 800-686-2341, and by email at afids7515@outlook.com.
What payment methods does AFI Direct Service Inc accept?
AFI Direct Service Inc accepts cash, Mastercard, and Visa as payment options.
What industries does AFI Direct Service Inc serve?
AFI Direct Service Inc serves industries including truck repair, machine shop, metal fabrication, industrial equipment supply, aircraft maintenance, trailer repair, trailer hitch supply, RV repair, and hose supply.
What are some nearby businesses and services around AFI Direct Service Inc that customers might find useful?
Nearby places include Hunter's Fabrication and Steelwind Industries for metal supply and fabrication, Columbia Grinding Inc. for machine shop services, and KWIK TRIP #290 for convenience and fuel needs.
Are there any nearby postal services customers can use close to AFI Direct Service Inc?
Yes, customers can access postal services nearby such as the United States Postal Service, Oak Creek Annex, and the American Postal Workers Union offices.
What educational institutions are located near AFI Direct Service Inc?
Located nearby are the Oak Creek-Franklin Joint School District, Early Learning Academy, and Oak Creek Community Education & Recreation center.
Where can I find health and wellness services near AFI Direct Service Inc?
Nearby health and wellness services include Matthews Of Oak Creek retirement home, Oak Ridge House medical facility, Blush Moon Aesthetics spa, Golden Rose Wellness massage therapy, and counselors such as Christina M. Lachner, LPC, and Tracey M. Watkins-Gobbeo, LPC.