Business Details
About
Auto Repair ShopBrake ShopTransmission ShopAuto Air Conditioning ServiceOil Change Service StationTowing Service Station
Silver Lake Auto & Tire Centers is your choice for trusted auto repair and tires. From preventative maintenance to complex repairs, our team of ASE-certified technicians provides quality service on Domestic, European, Asian, EV/Hybrid, Diesel and Fleet vehicles. We have an A+ BBB rating and stand behind our service with industry-leading warranties. Our 24/7 Road Service team can assist with towing, jumpstarts, lockouts, and fuel delivery. Family-owned and operated since 1973, you can depend on us for expertise, integrity, hospitality, and convenience.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Silver Lake Auto & Tire Centers
15650 West National Avenue, New Berlin, WI
53151, United States
Hours
Reviews
4.8
502 reviews
5 stars
445
4 stars
33
3 stars7
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff who provided excellent service and communication.
Efficiency
Many reviews highlighted the quick turnaround times for repairs and services, often completed ahead of schedule.
Transparency
Customers appreciated the detailed explanations of repairs needed, including visual reports with photos, and felt they were not pressured into unnecessary services.
Convenience
The availability of loaner vehicles and shuttle services was frequently mentioned as a significant benefit, enhancing customer convenience.
Pricing Concerns
While many found the service quality worth the price, some customers noted that the costs were higher than expected or compared to other shops.
- DADavid AllenNov 15, 20255.0Transmission failed for my 2020 F150 10 speed. Eric was able to locate and order another unit within a few days. Throughout the process Eric kept in contact with good and not so good news during the repair. Providing the loaner was key. Without it the total cost for this repair would have skyrocketed for me. Great service, awesome team working with the customer. Hope I never see them again... maybe for a mileage service. Thanks again!
- JNJoan NeigbauerNov 8, 20255.0Wonderful experience. Easy to schedule advertised thorough winter prep. Also took advantage of complimentary assistance to and from home.
- MYMONG YUOct 31, 20255.0Conducts thorough inspections and provides clear and courteous explanation
- MEMarlon EvansOct 22, 20255.0They were prompt with the service. Knowledgeable and straightforward. I appreciate their honesty. I was ready to pay for services I was told I need from the dealership, but they quickly told me that those were NOT needed.
- DBDawn Van BurenOct 15, 20255.0Incredible Service from Start to Finish! I can't say enough great things about our experience with Silver Lake Auto! We brought in my daughter’s car, and the team provided a super detailed mechanic's report—complete with pictures, clear explanations, and a priority list of what needed to be fixed first. It was incredibly helpful in understanding the condition of the car and making informed decisions. They also took the time to discuss everything with us, answer all our questions, and made sure we were comfortable with the next steps. Ben was especially awesome—knowledgeable, friendly, and very professional. Once the repairs got started, they were completed in just 2 days—super efficient! And here’s the part that really blew us away: we were actually on vacation when the car was ready, but no problem—they sent us a secure payment link AND then dropped the car off in our driveway. Yes, really! The car is running great now, and I still can’t believe this level of service exists. I’ve already started sharing my experience with friends and family—this is the place to go if you want honesty, great communication, and above-and-beyond service. Huge thanks to Ben, Austin, and the Front Desk staff—you guys are amazing!
Frequently Asked Questions About Silver Lake Auto & Tire Centers
What services does Silver Lake Auto & Tire Centers provide?
Silver Lake Auto & Tire Centers offers a wide range of automotive services including auto repair, brake and transmission services, oil changes, tire sales and repair, towing, auto air conditioning service, and wheel alignment. ASE-certified technicians service Domestic, European, Asian, EV/Hybrid, Diesel, and Fleet vehicles.
What are the operating hours of Silver Lake Auto & Tire Centers?
Silver Lake Auto & Tire Centers is open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays. The center is also closed on certain holidays including November 27, December 24, and December 25, 2025.
Where is Silver Lake Auto & Tire Centers located?
Silver Lake Auto & Tire Centers is located at 15650 West National Avenue, New Berlin, WI 53151, United States.
Does Silver Lake Auto & Tire Centers require appointments for service?
No, Silver Lake Auto & Tire Centers does not require appointments; you can visit without scheduling ahead.
Is Silver Lake Auto & Tire Centers accessible to individuals with disabilities?
Yes, the center has wheelchair accessible entrances, parking, and restrooms to accommodate individuals with disabilities.
What payment methods are accepted at Silver Lake Auto & Tire Centers?
They accept debit cards and mobile NFC payments, and do not require cash-only payments.
Does Silver Lake Auto & Tire Centers offer roadside assistance?
Yes, they have a 24/7 Road Service team that provides towing, jumpstarts, lockouts, and fuel delivery.
Are there any convenient places to eat near Silver Lake Auto & Tire Centers?
Yes, nearby eateries include Noodles & Company, an American restaurant serving noodles, and Qdoba Mexican Grill, a fast-food Mexican restaurant. Customers can enjoy a meal before or after their vehicle service.
What automotive service shops are located near Silver Lake Auto & Tire Centers?
Nearby automotive service options include New Berlin Tire & Auto, Car-X Auto Service, and Car-X Tire & Auto, which offer tire and general automotive repair services. This gives customers several choices for automotive needs in the area.
Are there any other useful services near Silver Lake Auto & Tire Centers for customers?
Yes, close by are financial services such as Summit Credit Union and Associated Bank, health services like Brain and Body Medicine chiropractic center, and pharmacies including Walgreens. These provide additional conveniences when visiting the area.