Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1005 W Winneconne Ave in Neenah offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
260 reviews
5 stars
145
4 stars
54
3 stars
25
2 stars
6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Nick and Jason for going above and beyond.
Store Hours
Numerous complaints were made about inconsistent store hours, with customers arriving during posted hours only to find the store closed.
Product Availability
Customers expressed frustration over the availability of parts, with some reporting that items listed as in stock were not actually available.
Mixed Experiences
While some customers had positive experiences, others reported poor service and unhelpful staff, indicating a lack of consistency in service quality.
Pricing Concerns
Several reviews mentioned higher prices compared to competitors, with some customers feeling overcharged for certain items.
- MRMiles RadtkeNov 11, 20251.0Worker at the counter was chain smoking cigarettes in the store. Smelt terrible. Should not have your workers smoking in the store. Old guy with a handlebar mustache and glasses.
- TFTodd FlemingOct 15, 20251.04th time I have arrived at this site within posted hours only to find the doors locked even though the lights are all on and there are cars in the lot that I suspect belong to their lazy employee's. I WILL BE TAKING ALL OF MY BUSINESS TO THE COMPETITION from here on out.
- YBYvie BowshierJun 13, 20231.0Called several times and no one even picked up the phone.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Neenah offer?
Advance Auto Parts offers automotive aftermarket products including batteries, oil filters, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Can Advance Auto Parts install car batteries and windshield wipers?
Yes, Advance Auto Parts provides free installation of batteries and windshield wipers with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries free of charge. Exclusions may apply.
What services related to car batteries does Advance Auto Parts offer?
They offer free battery installation, free battery testing, and battery recycling services. They can also test your battery's health but do not charge batteries.
Is Engine code scanning available at Advance Auto Parts?
Yes, team members can scan your vehicle's engine codes free of charge. Exclusions may apply.
What are the store hours for Advance Auto Parts at 1005 W Winneconne Ave, Neenah?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
What payment options are accepted at Advance Auto Parts in Neenah?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa credit cards.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts offers curbside pickup for customer convenience.
Are there nearby places where I can grab a coffee after visiting Advance Auto Parts?
Yes, Starbucks and Allchillakill & Ice Cream Cereal Bar By Frio are nearby coffee shops where you can relax after your visit.
What automotive-related services are available near Advance Auto Parts in Neenah?
Nearby automotive services include Caliber Collision for auto body repair and U-Haul Neighborhood Dealers for truck rentals and automotive needs.