Advance Auto Parts

4.1
262 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1005 W Winneconne Ave in Neenah offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1005 W Winneconne Ave, Neenah, WI
54956, United States

Hours

Reviews

4.1
262 reviews
5 stars
147
4 stars
54
3 stars
25
2 stars
6
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Inconsistent Availability

Several reviews highlighted issues with the store's hours, including being closed during posted hours and not updating their online information.

Product Knowledge

While some employees were noted for their helpfulness and knowledge, others were criticized for being uninformed or unhelpful.

Mixed Experiences

Customers reported a range of experiences, from excellent service to poor interactions, indicating inconsistency in service quality.
  • CL
    colleen lehrer
    Dec 12, 2025
    5.0
    David helped my daughter out by testing her failing battery. He offered to jump her car when it didn’t start. She then bought a new battery that he installed. He called us after we left because he realized we were over charged $23.00. David was very professional and respectful!
  • MR
    Miles Radtke
    Nov 11, 2025
    1.0
    Worker at the counter was chain smoking cigarettes in the store. Smelt terrible. Should not have your workers smoking in the store. Old guy with a handlebar mustache and glasses.
  • TF
    Todd Fleming
    Oct 15, 2025
    1.0
    4th time I have arrived at this site within posted hours only to find the doors locked even though the lights are all on and there are cars in the lot that I suspect belong to their lazy employee's. I WILL BE TAKING ALL OF MY BUSINESS TO THE COMPETITION from here on out.
  • MK
    Michael Koerner
    May 28, 2020
    1.0
    Terrible may have 1person to help and not very friendly!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*