Monro Auto Service and Tire Centers

4.0
439 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
5930 W. Bluemound, Milwaukee, WI
53213, United States

Hours

Reviews

4.0
439 reviews
5 stars
291
4 stars
34
3 stars
15
2 stars
17
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Delays

Numerous customers reported long wait times and delays in service, often exceeding the estimated time.

Customer Service

Mixed feedback on customer service; while some praised the staff for being friendly and helpful, others experienced unprofessionalism and poor communication.

Pricing Issues

Several reviews mentioned unexpected additional charges, particularly related to Groupon deals, leading to dissatisfaction with perceived value.

Quality of Work

While some customers were satisfied with the repairs and services, others reported issues such as incomplete work or problems arising shortly after service.

Appointment Management

Multiple customers expressed frustration with appointment scheduling, including being told there was no record of their appointment upon arrival.
  • TE
    Trey EL
    3 days ago
    5.0
    I needed immediate assistance and Julian took care of me and my family with urgency. The customer service was top tier, the environment was pleasant and quiet. I felt Julian energy and it was positive and easy going. I felt safe and not bothered with the thought of being taken advantage of. I truly appreciate the team of workers that was present at the time of servicing my vehicle.
  • CP
    Carol Pultz
    Nov 17, 2025
    5.0
    Courteous service and quick repair even though they were very busy.
  • MM
    Monica McAdoo
    Oct 31, 2025
    1.0
    I dropped my car off in the morning and didn’t hear from them so I called close to closing and they didn’t do anything. They could have called me instead holding my car hostage for 8 hours. They suck!
  • DW
    Daniel Wilke
    Oct 27, 2025
    2.0
    MONRO got the job done, however they took 3 and a half hours to do so, for 2 tires on an appointment! They did not give a reason till I got impatient. That is when they let me know they found out they were out of stock on the wheel weights. If they were professional, first off they wouldn't have been out of stock on such a vital part, secondly, once they were aware of this, they should have let me know right away about the problem!!! Instead they say nothing until I grow impatient. Bottom line, I will NEVER go to a Monro business again!
  • LP
    L P
    Oct 21, 2025
    1.0
    Call in the morning for an alignment, they say I can bring it in at 9am and it will take 2-3 hours. Great, I drop off the car at 855am. 1pm - I call to get an update and they haven't even started it but say it will be done in a few hours. Fine whatever typical for this type of place. 6pm - I get dropped off there because they close at 7pm and I still haven't heard anything. They never even touched the car. Worst service Ive ever experienced in my life. Never coming back here and will warn everyone I know to never come here.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Monro Auto Service and Tire Centers located in Milwaukee?

Monro Auto Service and Tire Centers is located at 5930 W. Bluemound, Milwaukee, WI 53213, USA.