Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.4
143 reviews
5 stars
114
4 stars
7
3 stars1
2 stars
8
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their kindness, patience, and effective communication throughout the repair process.
Quality of Work
The majority of reviews highlighted the excellent quality of repairs, with vehicles often returned in like-new condition.
Negative Experiences
Some customers reported issues with specific staff members, particularly regarding unprofessional behavior and poor communication.
Timeliness
Several reviews noted that repairs were completed on time, while others expressed frustration over delays and lack of updates.
- EHElisabeth HandgraafDec 10, 20255.0I'm thankful for the patience, kindness, and understanding that Chloe and Ryan offered throughout this process. Our insurance company was being less than helpful, unresponsive, and gave us wrong information about the process. There was a huge miscommunication and delay in getting the work started because of it. Chloe and Ryan helped us more than the insurance adjuster assigned to our claim when it came to explaining things and walking us through the process. They went above and beyond to smooth out a situation that they were unfortunately forced to play middle man in. We could not be happier with the work that was performed, the attention to detail that was given, and the amazing communication with keeping us updated. They were truly amazing. 10 out of 10, would recommend without hesitation! THANK YOU SO MUCH!
- AMAndrew MAug 17, 20255.0Repaired my door after an accident. Redid the work to make sure it was done correctly
- MHM HerAug 7, 20251.0The female employee, Alyssa is routinely rude to other women who bring their cars in. Beware!
- TYTou Mee YangAug 7, 20251.0Do NOT go here if English isn't your first language. And do NOT go here if Alyssa is still working there because she treated my mother-in-law (who only speaks conversational english) like trash. Alyssa asked my mother for her key so that she could, "take photos for evaluation." She leaves for some time, comes back, asks my mother something along the lines of "where's the crash?" So my mother says she doesn't know where the crash location is. Then she starts yelling like a maniac. My mother asks a clarifying question and then figures out that she meant to ask where the DAMAGE was..not the CRASH. My mom physically walks her over to the car to show the damage (which was VERY OBVIOUS) and she then shouts that she didn't see anything yet. She continued to yell at my mother throughout the whole thing. My wife called them afterwards to complain and Alyssa claimed that she had never one raised her tone. But my mother had a friend with her who witnessed Alyssa's bizarre attitude. My wife spoke with the manager already so if Alyssa is still working there....RUN from this business.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 6301 W Douglas Ave, Milwaukee, WI 53218, USA.
What are the operating hours of Gerber Collision & Glass?
Gerber Collision & Glass is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays and major holidays.
Does Gerber Collision & Glass offer any guarantees on their repair work?
Yes, all collision and auto glass repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.
How can I get a collision repair estimate from Gerber Collision & Glass?
You can request a free collision repair estimate online via their website at https://www.gerbercollision.com/online-repair-estimate.
What payment methods are accepted at Gerber Collision & Glass?
Gerber Collision & Glass accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
How can I contact Gerber Collision & Glass?
You can contact Gerber Collision & Glass by phone at +1 414-466-2111 or by email at info@gerbercollision.com.
What nearby places can I visit before or after my appointment at Gerber Collision & Glass?
Nearby, you can visit the Sherwin-Williams Commercial Paint Store for paint needs or the Milwaukee Wrestling Academy for recreation. The Douglas Inn pub and bar is also close by for food and drinks.
Are there other automotive-related services near Gerber Collision & Glass?
Yes, PRESTIGE AUTO WORKS, an auto detailing and body shop, is nearby and could be useful for additional vehicle care services.
Is there a nearby location to get paint supplies if repairing my vehicle at Gerber Collision & Glass?
Yes, Sherwin-Williams has multiple nearby stores including Sherwin-Williams Commercial Paint Store and Sherwin-Williams Product Finishes for paint supplies.