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Dunn's Import

4.6
(141 reviews)

Business Details

6516 University Ave., Middleton, WI
53562, United States
(608) 831-6400
http://dunnsimport.com

About

Auto Repair ShopAuto Parts StoreTire ShopEmissions Testing
Foreign Car Repair Shop, specilizing in European and some Asian late model cars. Bosch Car Center since 1988 and established in 1979. Family run business that buys the schooling and technolgy to work on your import. Factory trained technicians with common sense.

Location

Dunn's Import
6516 University Ave., Middleton, WI
53562, United States

Hours

Reviews

4.6
141 reviews
5 stars
124
4 stars
3
3 stars
2
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some praising the friendly and helpful staff, while others reported rude interactions and poor communication.

Honesty and Trust

Many customers appreciate the honest assessments and recommendations provided by the staff, often noting that they only perform necessary work and prioritize customer needs.

Quality of Work

Overall, customers are satisfied with the quality of repairs and maintenance, highlighting the knowledgeable mechanics and effective service.

Pricing

While some reviews mention reasonable pricing, others express concerns about inflated estimates and unexpected costs.
  • TP
    Tyler Pustina
    Nov 28, 2025
    2.0
    Went in for my car being in limp mode. Ended up doing the repair needed in their parking lot. To find out my engine cover was broken to.
  • EG
    Evan Green
    Sep 24, 2025
    5.0
    Took my 997.1 in for a clutch job. Service people suggested a higher quality SACHS kit to hold more Hp since I had Kelly Moss do some upgrades previously and the stock clutch failed. They also did my front brakes and oil change at the same time. They were efficient with their work and very fun to talk to. I like the family and friends environment of this shop. Billing was reasonable as well. Great experience.
  • BG
    Blake Griffin
    Sep 17, 2025
    1.0
    Lost trust in this shop, very limited product knowledge, Squirrley attitude on the phone, would not take my Mercedes-Benz there if it was the last shop on earth
  • JL
    Joel Landsverk
    Feb 12, 2025
    5.0
    Dunn's is a top notch service provider, and they stand behind their parts & labor guarantees. They recently replaced a faulty OEM BMW radiator that started leaking 6 months after it was installed. They were professional and timely in handling the situation, having gone an extra mile or two for me in the process. Highly recommended without hesitation.

Brand Certified Facts from Dunn's Import

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Certified March 01, 2026Yext Knowledge Graph
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