Mister Car Wash

4.0
749 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Location

Mister Car Wash
N95 W 18255 Appleton Ave, Menomonee Falls, WI
53051, United States

Hours

Reviews

4.0
749 reviews
5 stars
412
4 stars
152
3 stars
66
2 stars
39
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and efficient service, there were significant complaints about poor management and lack of customer care, particularly from a specific manager.

Vehicle Damage

Several customers reported damage to their vehicles after using the wash, with claims being denied and poor follow-up from management.

Wash Effectiveness

Customers expressed dissatisfaction with the quality of the wash, noting that vehicles often came out still dirty or with scratches.

Membership Issues

Some customers felt misled about membership charges and expressed frustration over the value of the service compared to the cost.

Operational Problems

Frequent complaints about the vacuum cleaners being out of order and the car wash not opening on time were noted.
  • JS
    Johnelle Smith
    2 days ago
    5.0
    Great experience vacuums work great! You should consider installing a mat cleaning station
  • II
    Its ItsMochaKay
    Jan 6, 2026
    3.0
    Their packages are extremely expensive for half washed cars
  • ET
    Eric Timm
    Jan 5, 2026
    1.0
    The Menomonee Falls location is the worst! The machines keep breaking down and the customer service by some of the attendants is lacking. The people who go here seem to always be trying to push ahead of the lines instead of following an orderly fashion and the workers do care about anything. I am canceling my membership and going elsewhere.
  • HV
    H V
    Dec 12, 2025
    2.0
    This layout is horrible for a car wash, you have to make a sharp left turn to enter the station and how do you know what car bought what package because it’s like first come first serve When there is like 4 check in line. Also when exiting the car wash you get stuck between incoming traffic. There is not much room between the traffic and the car exiting the wash.
  • MR
    Mia Rose
    Dec 9, 2025
    1.0
    I’ve been to this Mister Car Wash location many times, and there’s one manager named Dimond (I believe that’s her name) who consistently gives off the impression that she doesn’t want to be there. Almost every time I visit, she’s on her phone for long periods, while the other employees are outside doing their jobs and waiting for customers. She’s usually hiding inside the building instead of helping or supervising. One visit really stood out—she was being openly rude to another employee, which was uncomfortable to watch. Based on what I’ve seen, I honestly don’t think she should be in a management position. I’ve never seen a manager behave this poorly. The rest of the staff is great, but her attitude really brings down the experience.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What types of car wash services does Mister Car Wash in Menomonee Falls offer?

They offer exterior clean services, HotShine® Carnauba Wax, wheel polish, single washes, Unlimited Wash Club® memberships, and fleet accounts.