Gerber Collision & Glass

Reviews

• VE

  Vee Esxobarz

  1 day ago
  1.0
  Already was iffy about going here based off the reviews and poor rating but I figured I would see how my experience would be and thankfully I didnt even drop off my car because it probably would've just led to issues. (apparently you guys leave cars open for them to get broken into? ) didnt see that reviewer till now lol. You guys should look into retiring the front desk lady , she looks exhausted and tired. no type of customer service, didnt care to help with any input or suggestions, speaks to you as if you are bothering her at her job? lady in the front desk at 8:30 am 04/11/26 should probably be replaced with a tablet or some sort of AI it would be a much more pleasant experience for customers. Wanted to reschedule and was informed that would have to be done through the app which is fine, but she was very adamant about how she cant do anything and everything is to be done on the app, you cant even tell me if there is any availability? would suggest using a drop off bin and an ipad to check in seeing as thought she is not helpful and doesnt have proper demeanor to be dealing with customers.
• LR

  Lance Ratze

  Mar 30, 2026
  5.0
  I had a great experience with Gerber Collision & Glass. The team was professional, kept me updated throughout the process, and made everything easy from start to finish. The quality of the work is outstanding—my car had peeling paint and now looks flawless. The paint match is perfect, and the attention to detail really shows. I highly recommend Gerber to anyone needing repairs. They did an excellent job and exceeded my expectations!
• SL

  Sarah Lee

  Feb 13, 2026
  5.0
  Great experience. Car looks brand new. They also cleaned the exterior and interior before I came to pick up my car. Done quickly too. Need some more work done will definitely be coming back.
• SH

  Shannon Heiman

  Feb 9, 2026
  1.0
  Dropped off my car for an estimate. The adjuster said it was totaled out when I'm just missing my back bumper. So I decided to let a friend fix it. Go to get my car and my trunk no longer closes. Which killed my battery. All I got was a very rude "WE DIDN'T TOUCH YOUR TRUNK". Then why am I not receiving my car back in the same condition if all they did was an estimate? Will never go there again and DO NOT RECOMMEND at all. Take your vehicle anywhere else
• CK

  Connor K

  Nov 18, 2025
  1.0
  Came in for a simple door-ding repair (PDR). I specifically asked them to be careful with the paint and even asked about the tools they use. I was told they were using non-metal tools, which turned out not to be accurate. While the dent was removed, the process left a new set of noticeable scratches on the paint from their tools. When I pointed this out, the general manager offered only two options: a 50% refund or a free repaint of the panel. I declined the repaint because I no longer trusted them to work on the vehicle, and accepted the partial refund. Overall, a disappointing experience. I expected better care, professionalism, and accountability from a Tesla-certified chain.

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