Safelite AutoGlass

4.3
535 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Madison area, turn to Safelite AutoGlass . Those in central Madison or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 302 W Beltline Hwy, Safelite AutoGlass Madison repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
302 W Beltline Hwy, Madison, WI
53713, United States

Hours

Reviews

4.3
535 reviews
5 stars
405
4 stars
34
3 stars
10
2 stars
13
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, friendliness, and efficiency of the technicians, highlighting their ability to communicate effectively and provide thorough explanations during the service.

Convenience

Many reviews noted the ease of scheduling appointments online and the convenience of mobile service, with technicians arriving on time and completing work quickly.

Customer Experience

Overall customer experiences were positive, with many expressing satisfaction with the seamless process, from initial contact to service completion, although some reported issues with the phone system and appointment scheduling.

Value for Money

While most customers felt the pricing was reasonable and competitive, a few expressed concerns about misleading estimates and unexpected price increases.

Mixed Feedback on Communication

While many customers appreciated the communication from technicians, some reported difficulties in reaching customer service and issues with appointment confirmations.
  • GM
    Geoff Merrill
    4 days ago
    5.0
    Friendly staff, good work. They do not stock every trim clip known to mankind 😉 so if your car is old (old enough that such clips may break, understandably), ask about this possibility beforehand so that you or they can order clips to have if needed.
  • FG
    Fresina Goram
    Nov 11, 2025
    4.0
    They made it all stress-free. Loved how everything was handled.
  • KU
    KATHY UDE
    Nov 8, 2025
    5.0
    Exellent experience, friendly, knowledgeable and they did an absolute amazing job!
  • HG
    Hannah G
    Nov 3, 2025
    1.0
    I was never given any prior information regarding cost or the brand of the windshield until after the service was complete. There was little to no customer service. An aftermarket was installed in my car without my approval or knowledge until after it was installed. Overall, there was very poor communication upfront. I shouldn't be learning what part is being used and what the cost is after the service is complete.
  • BS
    Bruce Stoddard
    Oct 20, 2025
    5.0
    The technician that came to our house, James, to do the installation of the new windshield was courteous and professional. He even let my 6-year-old grandson and I watch and ask questions. The whole thing was complete in about two hours, which was half when I thought it would take.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Madison provide?

Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, back and side glass replacement, power window and regulator repair, and insurance paperwork processing.

Where is Safelite AutoGlass located in Madison?

Safelite AutoGlass is located at 302 W Beltline Hwy, Madison, WI 53713, United States.