Mister Car Wash

3.5
324 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax
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Business Details

2202 University Ave, Madison, WI
53726, United States
(608) 238-1111
http://mistercarwash.com/
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About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Details

  • Mobile paymentsAvailable

Location

Mister Car Wash
2202 University Ave, Madison, WI
53726, United States

Hours

Reviews

3.5
324 reviews
5 stars
134
4 stars
52
3 stars
40
2 stars
30
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers expressed dissatisfaction with the quality of the car wash, noting that their vehicles were still dirty after the wash.

Customer Service

While some reviews praised the friendly staff, others reported poor customer service experiences, including unhelpfulness and lack of accountability for damages.

Pricing Concerns

Several customers felt that the prices were too high for the level of service provided, especially after the removal of interior cleaning and hand-drying services.

Operational Issues

Customers reported issues with the machinery, such as conveyor belt malfunctions and long wait times, which negatively impacted their experience.

Loss of Full Service

Many reviews highlighted disappointment over the transition to exterior-only washes, with customers missing the comprehensive services previously offered.
  • NM
    nar mishra
    Aug 8, 2025
    1.0
    I did platinum wash but it’s waste of money didn’t wash good
  • LF
    Lisa Furlong
    Aug 4, 2025
    5.0
    Nice place and customer service is excellent keep up the good work
  • JJ
    John
    Jun 24, 2025
    1.0
    Felt like I just got punched in the face and my money was taken. $27 for a wash and my truck is still dirty. Don’t waste your money, you’ve been warned.
  • TJ
    TAIT JENSON
    Jan 28, 2022
    3.0
    Service is poor at best. Had a full 1l bottle of diet dew in the front and it was taken , streaks on windows, water spots on outside
  • GW
    G W
    Jun 5, 2020
    1.0
    I was speaking with the male attendee.
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Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What is the Unlimited Wash Club® Membership at Mister Car Wash?

The Unlimited Wash Club® Membership offers unlimited car washes at any Mister Car Wash location nationwide, with members-only lanes for faster service and access to self-serve vacuums.