Business Details
About
Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
Details
- Mobile paymentsAvailable
Location
Hours
Reviews
3.5
326 reviews
5 stars
135
4 stars
52
3 stars
40
2 stars
30
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported dissatisfaction with the quality of the car wash, noting that their vehicles were still dirty after the wash and that the service has declined since the change in ownership.
Customer Service
There were mixed reviews about customer service, with some praising friendly staff while others reported rude or unhelpful interactions, particularly regarding damage claims.
Damage Claims
Several customers expressed frustration over the company's handling of damage claims, stating that they felt ignored or that their claims were unjustly denied.
Pricing and Value
Customers frequently mentioned that the prices are high compared to the quality of service received, with many feeling that they could get better value at other car washes.
Operational Changes
The removal of interior cleaning services and hand-drying has disappointed many long-time customers, leading to a perception that the business is no longer offering a full-service experience.
- HFholman camacho fonsecaDec 11, 20251.0I would never recommend Mr. Car Wash. Car Wash is the worst car wash company I've ever seen. It's useless. The truth is that they always say the same thing: "We'll look for the tablet and file a report when something gets broken." It turns out that they always do the same thing, they always do the same thing, but they never respond. They've broken my rearview mirror and bumper, and I've filed reports at this car wash here at the university and at the one on the strip because both of them have broken my car. They've never responded. They say they're going to send you an email, but they never do. They say they're going to contact you from California, but they never do. They tell you they're not going to respond at all. So right now, I'm waiting for the police.
- NMnar mishraAug 8, 20251.0I did platinum wash but it’s waste of money didn’t wash good
- LFLisa FurlongAug 4, 20255.0Nice place and customer service is excellent keep up the good work
- MHMark HaywardJan 15, 20214.0The wash I got was good, but I'm extremely disappointed that they no longer do interiors. That's one of the main reasons that I go to a car wash. I grew up going to this location when it was Octopus Car Wash, and while I was disappointed to see the octopus disappear, I figured the new ownership would maintain the same level of service. Too bad they didn't. What they offer is done well, but I probably won't ever go back since they don't do what I really want: interiors.
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What is the Unlimited Wash Club® Membership at Mister Car Wash?
The Unlimited Wash Club® Membership offers unlimited car washes at any Mister Car Wash location nationwide, with members-only lanes for faster service and access to self-serve vacuums.
What are the operating hours of Mister Car Wash on weekdays?
Mister Car Wash is open from 7:00 AM to 7:00 PM Monday through Friday.
Is Mister Car Wash open on Sundays?
Yes, Mister Car Wash operates from 8:00 AM to 6:00 PM on Sundays.
What payment methods does Mister Car Wash accept?
Mister Car Wash accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Mister Car Wash have a mobile app?
Yes, a Mister Car Wash app is available for Android and iOS devices for easy access to services.
Are there any holiday closures or special hours at Mister Car Wash?
Yes, Mister Car Wash is closed on Thanksgiving Day (November 27, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026). They have reduced hours on Christmas Eve (7:00 AM to 4:00 PM) and New Year's Eve (7:00 AM to 5:00 PM).
Where is Mister Car Wash located in Madison, WI?
Mister Car Wash is located at 2202 University Ave, Madison, WI 53726.
Can you recommend nearby places to visit before or after getting your car washed at Mister Car Wash?
Yes, after your car wash at Mister Car Wash on University Ave, you can visit nearby places such as Coffee & Bagels University of Wisconsin-Madison for a snack, or take a walk to the University of Wisconsin-Madison Lakeshore Nature Preserve for some fresh air and nature.
Are there convenient gas stations near Mister Car Wash for refueling after your wash?
Yes, bp and 7-Eleven gas stations are nearby the Mister Car Wash location, making it easy to refuel your vehicle after your car wash.
What food options are near Mister Car Wash if I want to grab a meal?
Nearby dining options include Subway for quick sandwiches, Highland Corner Grill for American-style meals, and Sushi Box for sushi lovers.