Business Details
About
Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
Location
Hours
Reviews
3.4
484 reviews
5 stars
189
4 stars
82
3 stars
60
2 stars
48
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently noted that the wash quality was inconsistent, with many reporting that their cars were not thoroughly cleaned or dried.
Customer Service
While some reviews praised the friendly and helpful staff, others reported negative experiences with staff attitudes and service efficiency.
Pricing Concerns
Many customers felt that the prices were too high for the services provided, especially given the lack of interior cleaning options.
Membership Value
The unlimited wash membership received mixed feedback; some found it to be a great deal, while others felt it did not offer sufficient value.
Operational Issues
Several reviews mentioned long wait times, understaffing, and issues with the wash equipment, leading to a frustrating experience.
- MBMargaret BadiniNov 2, 20255.0My question is we pay for the under car wash, and we have cameras around our car and never see the sprays underneath our car. Please comment on that.
- KSKyle SmithOct 11, 20255.0The team is friendly and welcoming every time I come in. The wash is great every time I come in!
- ETEric TOct 3, 20251.0I assume because they usually were is also inside. Not at all. I love this place very much but this one in particular used to be now is the worst
- ASAnnie SmithSep 10, 20254.0The people here are always amazing and if it wasn’t for the friendly service I wouldn’t keep my monthly membership. The actual wash is so-so - not great. The drying brushes at the end rarely work.
- TBThomas BurkeAug 22, 20252.0The staff treats you like you should be thanking them. I feel like I’m in a high end VINYL shop looking at records while a pretentious worker shames me for not turning my wheel to the left fast enough. It’s just strange. I’m in customer service. People know when the staff hates you. Seriously, just trying to get my car washed! I don’t wanna deal with eye rolling and passive aggressive comments. I got the $26 titanium deal and said I was gonna cancel after the first month. But they tried to auto pay my card?? Total Racket. Another thing. Two people working on East wash. One to scan the card and another to insult you and spray a hose for 7 seconds at ONE TIRE!!! Yeah 7 seconds. I timed you. Plus, why do I need ONE TIRE sprayed. Lmao! I’m going to Triton on the east side. I already knew they were better, but tried Mister because it’s close to home and I have memories of Octopus being awesome. Never again.
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What are the operating hours of Mister Car Wash in Madison?
Mister Car Wash in Madison is open Monday through Saturday from 7:00 AM to 7:00 PM, and on Sunday from 8:00 AM to 6:00 PM. Holiday hours may vary.
Where is Mister Car Wash located in Madison?
Mister Car Wash is located at 1039 E Washington Ave, Madison, WI 53703, USA.
What payment options are accepted at Mister Car Wash?
Mister Car Wash accepts American Express, Discover, MasterCard, and Visa credit cards for payment.
What services does Mister Car Wash offer?
Mister Car Wash offers exterior clean services, HotShine® Carnauba wax, wheel polish, single washes, Unlimited Wash Club® memberships, and fleet accounts.
What is the Unlimited Wash Club® Membership?
The Unlimited Wash Club® Membership provides unlimited car washes at any Mister Car Wash location, members-only lanes to skip lines, access to self-serve vacuums, and on-site team assistance.
How can I contact Mister Car Wash for support?
You can reach Mister Car Wash by phone at +1 608-257-2929 or email at help@mistercarwash.com.
How can the nearby City of Madison Metro Transit help me visit Mister Car Wash?
The City of Madison Metro Transit bus station nearby offers public transportation options, making it easier to reach Mister Car Wash without driving your own vehicle.
Are there any nearby dining options where I can visit before or after my car wash?
Yes, Jacknife, a sushi and Asian restaurant nearby, and The Avenue Club and Bubble Up Bar offer dining options close to Mister Car Wash for a meal before or after your visit.
What nearby automotive services are available in case I need car maintenance along with a wash?
Jiffy Lube, an oil change and automotive repair station near Mister Car Wash, provides additional vehicle maintenance services for your convenience.
Are there any nearby places for fitness or recreation near Mister Car Wash?
Yes, Barre District Madison and Sevven Cycle are gyms located nearby, offering cycling classes and active lifestyle options you might enjoy before or after your car wash.