Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
608 East Washington Avenue, Madison, WI
53703-2917, United States
Hours
Reviews
3.8
161 reviews
5 stars
87
4 stars
24
3 stars
12
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their willingness to assist and provide quick service.
Communication Issues
Several reviews highlighted problems with communication, including mismanagement of appointments and unclear explanations of services.
Honesty and Integrity
Some customers appreciated the honesty of the staff regarding necessary repairs and costs, while others reported feeling misled or overcharged.
Service Quality
While many reviews mentioned quick and efficient service, there were complaints about poor workmanship and damage to vehicles during service.
Pricing Concerns
Customers expressed dissatisfaction with high prices for services and parts, with some finding better deals elsewhere.
- BRBradley RissOct 17, 20251.0The online appointments are not guaranteed. I got a call 4 hours after booking online that they are short-staffed, and won't be able to fulfill my request. I let them know I would not be taking my services there ever again, and the lady said "whatever" and hung up.
- DTDavid TreichelAug 15, 20255.0I’m 600 miles from home and my alternator failed on a Friday afternoon. These folks replaced it the same afternoon. I can’t thank them enough. If I lived in Madison, they would get all my future business.
- GHGlenn and Julie HoffarthAug 1, 20255.0Had a flat tire. They got me in right away. They put the car up on the racks right away. Was out the door in less than an hour. Would definitely recommend!
- JRJeffrey RichterJul 10, 20255.0These folks care about providing good service and succeed.
- JLJennifer LuttmanJun 3, 20255.0Carey was amazing, we got our vehicle back before the estimated time. Very friendly staff
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services including oil changes, tire sales, and repairs.
Where is Goodyear Auto Service located?
It is located at 608 East Washington Avenue, Madison, WI 53703-2917, USA.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup for their products and services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make a service reservation online with Goodyear Auto Service?
Yes, appointments can be made online via their reservation URL.
What nearby restaurants can I visit before or after my service at Goodyear Auto Service?
Nearby, you can enjoy meals at 5 Star BBQ, Blair Street BBQ, Pizza Extreme, and 92Chicken, all offering a variety of dining options.
Are there wellness or spa options close to Goodyear Auto Service?
Yes, Resolution Health Collaborative and Madison Massage LLC are nearby wellness centers offering massage and spa services.
What entertainment venues are near Goodyear Auto Service?
Entertainment options nearby include Atlas Improv Co. for comedy and theatre, and Audio for the Arts for music production and arts events.