Gerber Collision & Glass

4.2
71 reviews

About

Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Location

Gerber Collision & Glass
3321 Commercial Ave, Madison, WI
53714, United States

Hours

Reviews

4.2
71 reviews
5 stars
50
4 stars
8
3 stars
0
2 stars
1
1 star
12
  • GM
    Gregory Messina
    Aug 18, 2024
    5.0
    Great place! They will help you out!
  • JJ
    JJ Johnson
    Jan 29, 2024
    1.0
    My entire experience start to finish has been horrible! If I could use a worse word I would. My insurance company recommended this company and shame on them for doing so. It took three weeks to hear back from the just to set up an estimate. Everything was approved from my insurance then after having my car over a week, the company added over 3k of extra work which put it over for the car to be a complete loss. After deciding to keep my car since it was just hail damage, I am currently sitting at a week to get my car back with no end in site, meanwhile paying out of pocket for a rental. I have had to call every day with excuse after excuse. When I explained the having to pay out of pocket now for a rental since insurance wasn't and asking for an update, I was literally laughed at over the phone. During the process I had asked on multiple occasions for different quotes for additional work out of my pocket, 5 different times, they never once followed up. It is one excuse after another and here I sit a week later with no end in site and continuous excuses. I posted something on a different site and i received about a dozen responses from friends who have had similar experiences. One time is a fluke but when similar feedback from multiple people is the same, that a habit. I am actually worried what they are doing to my car before they return it based on the interactions. Should I be worried there are others things that "will be wrong" when I get it back that weren't there before hand??
  • TK
    Teja kanchinadam
    Aug 22, 2022
    1.0
    Never go here. My repair was supposed to be done in 2 days(insurance estimate). But they took my car in for 2+ months (still counting). Very unprofessional, rude and useless bunch of folks.

Frequently Asked Questions About Gerber Collision & Glass

What services does Gerber Collision & Glass provide?

They offer collision auto body repair, auto glass services including windshield replacement, dent removal, and provide free repair estimates.

Where is Gerber Collision & Glass located?

The shop is located at 3321 Commercial Ave, Madison, WI 53714, USA.