Gerber Collision & Glass

Reviews

• AK

  Abbi Kruse

  Jan 31, 2023
  1.0
  This establishment took advantage of me in an unfortunate circumstance. It took three months to make the repairs. Their manager not only lied to me but, encouraged me to be dishonest with the insurance company as well. I wish I could give zero stars.
• WR

  Wes Ray

  Dec 28, 2022
  5.0
  The Gerber team on Commercial in Madison, WI, did a great job repairing my truck. They worked through supply chain challenges and found the needed parts pretty quickly.
• TW

  thomas walsh

  May 19, 2022
  5.0
  Gerber is the best to get the job done right. Our new SUV was involved in a hit and run. We had the video, the person that fled the scene, insurance adjuster gave us the wrong amount and expected us to accept sub par work. We explained to the professionals at Gerber, we would like to have the SUV brought back up to original showroom finish, they was able to get the other parties insurance company to understand our expectations of quality work, and the adjuster [finally] agreed with Gerber to send additional money to cover the negligent party that hit our vehicle. I will send before and after photos of thier great work when we pick up the vehicle. The customer service team at this location is very professional and will handle all your needs, including any additional damage they find, will go through the process on your behalf with insurance adjusters making it less stressful. They can also set up your rent a car needs and provide pick up and drop off.
• AW

  Alicia West

  Mar 25, 2022
  1.0
  Due to not being able to not post a star at all this Gerber got one they definitely didn’t deserve. Not only did they not fix my vehicle after having it longer than stated they lied about it several times. To make matters worse I received a call from a upset receptionist named Savana about a negative google review. She demanded an explanation and wouldn’t even allow me to answer her questions than hung up in my face. That’s still not the worse part, I than receive a email from the new GM named Monica Junget who claimed to be concerned about what happened. I sent over before and after photos and haven’t heard a thing back. I’m guessing this is due to my Husband’s original post being removed smh. Stay far far away this location and please read the reviews I’m not alone
• AD

  Allen DeWitt

  Jan 22, 2020
  5.0
  Really professional & fast.

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