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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.4
(385 reviews)

Business Details

2 Eastpark Ct, Madison, WI
53718, United States
(608) 241-8901

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Madison, WI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our American Pkwy. location today.

Location

Enterprise Rent-A-Car
2 Eastpark Ct, Madison, WI
53718, United States

Hours

Reviews

4.4
385 reviews
5 stars
281
4 stars
48
3 stars
20
2 stars
9
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and going above and beyond to assist with their rental needs.

Rental Process

The rental process was frequently described as smooth and efficient, with quick pick-up and drop-off experiences noted by several customers.

Vehicle Quality

Most customers reported that the vehicles were clean, well-maintained, and comfortable, contributing to a positive rental experience.

Policy Issues

Some customers expressed frustration with strict rental policies, particularly regarding debit card usage and extensive verification requirements.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to coordination with insurance and vehicle availability.
  • AU
    A Google User
    5 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • MN
    Melissa Nelson
    Feb 26, 2026
    5.0
    Great service. In a rented car in no time!
  • AG
    Ari Griscom
    Feb 9, 2026
    4.0
    Great experience with this car rental service! Although the rental was arranged through the other driver’s insurance while my car was being repaired, everything was smooth and hassle-free. They provided a newer vehicle that matched my request for four-wheel drive due to the snow, picked me up from the repair shop, and made the process quick and simple. All they needed was my driver’s license and a credit card for the deposit. Truly appreciate the easy and professional service! (I’m giving 4 stars because the car was dirty inside and out; it could have used a quick cleaning before being handed over).
  • JS
    John Saari
    Feb 7, 2026
    5.0
    Great location, easy to checkout the car and to return, very friendly staff.
  • BG
    By His Grace
    Jan 20, 2026
    5.0
    I had a really great experience with Enterprise Rent-A-Car. Honestly, I can’t complain at all. They treated me like royalty from the moment I walked in. Isaiah, the branch manager, and the rest of the staff were excellent — professional, kind, and just genuinely on top of everything. It was snowing, and they didn’t just point me to the car and keep it moving. They had someone shovel the snow around my car and someone else clean it off for me, which I truly appreciated. The rental itself was everything — clean, smooth, and comfortable. I left feeling really taken care of. I was very pleased with the service, and this experience honestly made me want to rent with Enterprise for life.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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