Enterprise Rent-A-Car

4.2
624 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Madison Dane County Regional Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at MSN today.

Location

Enterprise Rent-A-Car
4000 International Ln, Madison, WI
53704, United States

Hours

Reviews

4.2
624 reviews
5 stars
422
4 stars
88
3 stars
27
2 stars
21
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Rental Process

The rental process was frequently described as quick and efficient, with easy check-in and return.

Vehicle Quality

While many customers received clean and well-maintained vehicles, some reported issues with the condition of the cars.

Communication

Several reviews noted the importance of clear communication regarding policies and flight information, with some customers expressing frustration over inconsistencies.

Location Issues

A few customers experienced difficulties with the Madison airport location, including signage and parking challenges.
  • DK
    derek kruzicki
    Nov 5, 2025
    1.0
    I needed a rental car after my car was in an accident and progressive insurance was evaluating liability. Progressive said they usually use Enterprise and I should look for them for the easiest reimbursement for when they accept liability. Progressive eventually accepted liability and then said they don’t work with this airport enterprise. I chose this airport one since it was the closest to my house. When I picked up the car the rental car person asked if it was needed due an accident. I told him it was. Progressive instead said I needed to go to a different enterprise about 5 more miles away to get their approved location. I got the bill from airport enterprise and tried to get reimbursed but could only get partial. I went back to both enterprise locations and asked for them to fix my daily rate to match what progressive agreed to but they said they couldn’t. These were different markets and the airport doesn’t usually do insurance. How was I supposed to know which enterprise the insurance works with? Why would the airport enterprise ask if this was for an accident if they can’t do anything about that? The car and the service at both places was very good. I felt like I did everything I could and was still scammed from both enterprise and progressive. I called three times to try to get resolved with no success. There is a regional manager that manages both locations so I was unsure why they couldn’t make this right. I want to make sure that if you’re getting a rental car for an accident be very careful which location you use.
  • RP
    Rhonda Pruitte
    Oct 29, 2025
    5.0
    Great employees and all were kind and smiling faces
  • KJ
    Kelsey James
    Oct 17, 2025
    1.0
    When I found out my flight was delayed I called the airport to speak with someone at Enterprise. He assured me that they would be there at least two hours after my flight was scheduled to arrive 12-2. I arrived right at 12 and they had already closed despite assuring me they would be open until 2 AM. Luckily there was someone from Avis still there and she was able to assist me. I will never use Enterprise at the Madison airport again after this experience.
  • PB
    Peggy Bade
    Oct 14, 2025
    5.0
    Renting through Enterprise at Madison Dane County Airport was a breeze! Excellent customer service getting my rental and returning the car. I also appreciated having an emergency number in case I needed to ask a question or if I had any issues. Will definitely rent from Enterprise again!
  • RR
    Robert Rowe
    Oct 10, 2025
    5.0
    I was assisted by Angela who was extremely delightful to work with! She was so sweet and friendly while being professional. You’re in great hands with her at this location.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located at Madison Dane County Regional Airport?

Enterprise Rent-A-Car is located at 4000 International Ln, Madison, WI 53704, within Madison Dane County Regional Airport.

What types of vehicles can I rent from Enterprise Rent-A-Car at the airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.