AutoZone Auto Parts

4.4
486 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Washington Ave in Madison, WI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Madison, WI or call us at (608) 249-9437.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3535 E Washington Ave, Madison, WI
53704, United States

Hours

Reviews

4.4
486 reviews
5 stars
310
4 stars
98
3 stars
48
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist with car issues.

Efficiency

Customers frequently noted the quick service provided, especially during battery replacements and diagnostics.

Product Availability

While many found the store well-stocked, some customers reported issues with incorrect inventory listings and difficulty finding specific parts.

Mixed Experiences

While most feedback was positive, a few customers reported negative interactions with staff, indicating inconsistency in service quality.

Expertise

Several reviews highlighted the staff's automotive knowledge, with employees providing valuable advice and assistance for various car repairs.
  • RB
    Randy Ballweg
    Nov 11, 2025
    5.0
    If you need a car battery they're super friendly and fast. They even take the old battery. Guy who moves here from AZ helped me and installed it very quickly and was friendly. Price was good too. Highly recommend this place.
  • EW
    Emily Wexler
    Nov 1, 2025
    5.0
    Patrice B at AutoZone store #1991 in Madison was a lifesaver. I needed a new car battery before winter hits and my parents live many states away. Usually my parents would help me switch out my car battery. They did call and pay for the battery and I came in today to have someone help switch out the old one for the new one. The old one was rusty and corroded. Patrice took her time to make sure the old battery was removed without damaging or breaking anything and very quickly was able to get the new one in and secure. She was incredibly nice and personable even when we realized it would be pretty difficult to get the old one out. I’m extremely grateful for her help today!
  • EW
    Emma Washburn
    Oct 23, 2025
    5.0
    Sheldon was amazing very good at communicating, replaced battery and front light super quickly 10/10
  • JL
    Jenna LaMere
    Oct 16, 2025
    5.0
    Shelden was so kind, friendly, and helpful! He was willing to go the extra mile and he is a GEM of an employee-keep him always!
  • AO
    Ashley Oestreicher
    Sep 30, 2025
    5.0
    I called to ask about spark plug cables and the nice young man who answered helped me out explaining they are coils now and now to trouble shoot my problem with my 2020 kia soul. He was amazing and needs a raise! Expect i didn't get his name. But he will know who I am if you mention he helped the girl who's dad fixed her car but recently died with the 2020 kia soul.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Madison, WI is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer weekend hours?

Yes, the store is open on Saturdays from 7:30 AM to 8:00 PM and on Sundays from 8:00 AM to 8:00 PM.