AutoZone Auto Parts

4.4
719 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Verona Rd in Madison, WI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Madison, WI or call us at (608) 274-7215.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4627 Verona Rd, Madison, WI
53711, United States

Hours

Reviews

4.4
719 reviews
5 stars
505
4 stars
103
3 stars
39
2 stars
25
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond, particularly highlighting employees like Lawrence, Jeremy, and Edward.

Store Hours

Several reviews expressed frustration with inconsistent store hours, including instances where customers arrived just before closing only to find the store locked.

Product Availability

Customers reported mixed experiences regarding product availability, with some finding what they needed while others faced issues with stock and incorrect parts.

Cleanliness and Environment

Some reviews mentioned cleanliness issues and unprofessional behavior from staff, particularly during busy times or when employees were taking breaks.

Overall Experience

While many customers had positive experiences, there were notable complaints about rude staff and poor service, indicating inconsistency in customer interactions.
  • JK
    Jonathan Kirk
    Nov 17, 2025
    3.0
    I have had very mixed experiences at this store. I have had very helpful employees that came out and showed me how to install something I got on my car and employees that acted like I was being unreasonable by asking him show me where something was in the store (and that guy was on his phone the whole time). I've always gone in there expecting mixed service and have been fairly happy and willing to come back even when I didn't get great service. Tonight however, I got home and look at my receipt and realized two things I got must have been in the wrong spot and were much more expensive than the price I saw posted. One item I thought was $7 and was actually $30 and one item I thought was $22 and was actually $44. I didn't catch this at the register because a different employee than that was checking me out was chatting with me. And I don't think my total was read to me and I just tapped my card. I got a email recipient so, I didn't see the issue until I got home. I can't prove that these things were in the wrong spot, so I don't see the point in going back and arguing with them. In between this and the mixed service I think might take my business elsewhere in future.
  • JC
    Jenny Cross
    Nov 15, 2025
    4.0
    I bought a battery. They helped me find the battery I needed. The staff knew what I needed and even installed new battery for me. The price was better than the competition in this area.
  • BB
    Bailey
    Nov 11, 2025
    5.0
    I stopped in with a dead battery and Jeremy was extremely helpful. He helped me pick out a new battery, install it, and troubleshoot an issue with a bolt in my car. He went out of his way (on a very cold and windy day) to make sure the job was done perfectly and even taught me a bit about how my car's computer system works. I really appreciate Jeremy and Auto Zone helping when my car wouldn't start and would come again for future batteries.
  • JC
    Jesse J. Czech
    Nov 5, 2025
    5.0
    I had an outstanding experience at AutoZone thanks to Jeremy. He helped me with a new battery for my Chevy Traverse, which anyone familiar with that vehicle knows is a very difficult and time-consuming job. Despite the challenge, Jeremy was determined to get it done and went above and beyond to make sure everything was installed correctly and working perfectly. His professionalism, patience, and commitment to helping customers were truly impressive. It’s rare to find someone who takes that much pride in their work — Jeremy certainly did. I highly recommend this AutoZone location, and I would like to extend a huge thank-you to Jeremy for his exceptional service.
  • CJ
    Carson Jenkins
    Nov 3, 2025
    5.0
    I was running late and got to autozone near closing. My battery was dead and my car would not start on its own. All the staff was incredibly kind and willing to help. Laurence especially took the time to help install my battery on my car even though the German engineering didn’t make it easy. He stayed past closing and happily made sure I was all set. Would definitely recommend this location!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Madison, WI is open from 7:30 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on Sundays?

Yes, the store is open on Sundays from 8:00 AM to 8:00 PM.