Business Details
About
Auto Repair ShopTowing Service StationOil Change Service Station
Get back on the road fast with Don's Towing and Repair's speedy and effective auto repairs. You'll gain a more reliable vehicle and improved performance when you team up with the region's most trusted auto repair team. Our AAA- and ASE-certified professionals are backed by more than 65 years of industry experience! Let us show you why your friends and neighbors in the La Crosse area call our team first when they have trouble with their vehicles. Great brakes are vital to your safety and the performance of your vehicle on the road. Team up with the recognized experts in automotive repair and maintenance and gain powerful brakes that will give you the stopping power that you need in critical situations. You'll get superior customer service when you turn to the family owned and operated shop! Expect hands-on help and clear communication from our experienced and qualified staff of ASE-certified technicians. Auto repair work doesn't have to be stressful! Choose the local team and get a FREE shuttle service that makes it easy to get along without your vehicle. When you're having trouble shifting gears, the problem could be with your vehicle's transmission. Bring your car or truck by our convenient local shop! You'll get great customer service from the family owned and operated auto shop. Ask about our convenient FREE shuttle service! Get the very best care for your vehicle! Turn to the 60-year industry veterans that are fully authorized and certified to work on your vehicle. Our team is ASE certified and approved by AAA. Trust us to know how to fix your transmission! You don't have to break the bank to get high-quality maintenance work that will keep your car or truck performing at the highest level. Just turn to the reliable local shop that offers oil changes for less! You'll save big when you choose our family owned and operated shop because we put customers first and keep prices low. Give us a call today to schedule your fast and convenient oil change!
Location
Hours
Reviews
3.2
384 reviews
5 stars
188
4 stars
18
3 stars
7
2 stars
14
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff interactions.
Pricing Issues
Several customers expressed dissatisfaction with pricing, describing it as excessive and feeling taken advantage of, particularly college students.
Service Quality
While some customers praised the quick and effective service, others reported issues with miscommunication and unsatisfactory repairs.
Trustworthiness
Multiple reviews raised concerns about the honesty of the business, with claims of misleading quotes and unexpected charges.
- MZMichael ZerniaJan 6, 20261.0I had an issue where my car wouldn’t start. I got 1 mile tow and a new battery for just under $500. A week later my car died, I strongly believe my alternator was the issue. That was a disappointing amoun to of money to pay for the issue to not be solved.
- JLJessica LoredoJan 1, 20265.0I called regarding my trailblazer not shifting correctly, just to find out the possible cause and what I should do, and they actually got me in immediately, and looked it over. I brought it back the next day, and they got it back in right away, did all the repairs, exactly as they quoted was wrong, nothing more or extra. they had a very comfortable waiting room and they were super duper polite, fast, and very fair priced. I will definitely be taking my vehicles there again if I need repairs!!!!
- GLGary LindDec 27, 20255.0The Team at Don's was excellent. We had a flat tire we took in which they determined to be unrepairable. They quickly determined our full sized spare would work after remounting and balancing it. They are very responsive, quick, and reasonably priced. Jacey was great. She was very understanding in keeping our costs as low as possible and is a rock star Advisor. She also provided a quote for replacement tires that were inline with the shops in town. We were back on the road in a very short time.
- MTMiguel TomasDec 17, 20251.0This place is trash lol charging me extra to get into my car and to unlock it. Bunch of clowns
- LOLyric OshimaDec 12, 20255.0Will gladly be recommending Don’s towing moving forward! I got the run around from 2 other companies about arrival times and Don’s was true to their word! Mike was an amazing driver and got us token care of right away that we were able to make our scheduled appointment on time! Thank you all so much for your amazing service in uncertain circumstances and weather conditions! You are rockstars! Honestly 5 stars is not enough, 10/10 recommend!
Frequently Asked Questions About Don's Towing and Repair
What types of auto repair services does Don's Towing and Repair offer?
Don's Towing and Repair provides services including brakes, transmission repair and flush, tires, oil changes, towing, and car sales.
Are Don's Towing and Repair services available 24/7?
Yes, towing and roadside assistance are available 24/7 and 365 days a year.
Is Don's Towing and Repair certified by any automotive organizations?
Yes, the shop is AAA Approved Auto Repair and the technicians are ASE certified.
Where is Don's Towing and Repair located?
It is located at 816 Monitor St., La Crosse, WI 54603, United States.
What payment methods are accepted at Don's Towing and Repair?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Don's Towing and Repair offer any shuttle service for customers?
Yes, they provide a free shuttle service to make it easier for customers to get along without their vehicle during repairs.
What nearby places can customers visit around Don's Towing and Repair?
Customers can visit Raise the Woof Pet Resort, A-Line Machine Tool Company, Audi La Crosse, and many other nearby businesses for various needs like pet services and automotive options.
Are there nearby automotive parts suppliers near Don's Towing and Repair?
Yes, customers can find Advance Auto Parts and Carquest Auto Parts nearby for automotive parts and accessories.
What lodging options are available near Don's Towing and Repair?
Affordable Inn and Rodeway Inn La Crosse are nearby hotels and motels customers can consider when visiting the area.
How can customers contact Don's Towing and Repair for service appointments?
Customers can call the main phone number +16087845872, email donstowingservice2@gmail.com, or visit their website at https://www.donstowingandautorepair.com/ to schedule service appointments.