Business Details
About
Towing Service StationAuto Repair Shop
Bring you vehicle by our La Crosse location for maintenance check up, oil change, or any major/minor repair. When your vehicle has more serious problems, we can tow you back to our full-service auto shop. We proudly offer complete towing services and emergency recovery in the La Crosse and Baraboo/ Wisconsin Dells area. You might be in town, having locked the keys in your car in need of a lock out. Craig's Towing and Repair is a full-service auto shop that provides expert repairs and reliable towing and recovery services 24/7. Our shop is equipped and our technicians are trained to perform repairs on any make and model of car, so you've always got a place to turn when you need to get back out on the road.
Location
Hours
Reviews
4.0
417 reviews
5 stars
284
4 stars
25
3 stars
12
2 stars
7
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rudeness and unresponsiveness.
Timeliness
Many customers expressed frustration with long wait times for service, with some waiting several hours or more than promised.
Quality of Service
While some reviews highlighted excellent towing and repair services, others reported issues with vehicle handling and communication regarding repairs.
Pricing Issues
Several customers noted dissatisfaction with pricing practices, including unexpected charges and perceived overpricing.
Positive Experiences
Despite negative feedback, numerous customers shared positive experiences, particularly praising specific drivers for their professionalism and efficiency.
- RSRachel Steffen4 days ago5.0When i got into an accident, I was fortunate enough to have Craig's tow away my car. They were kind, honest, and helpful throughout the whole process, making a difficult situation a lot easier. Ive dealt with shady tow companies in la crosse in the past, so i was skeptical at first, but I would definitely trust them again if needed. 10/10 experience
- MMMichelle6 days ago5.0Happy customer. Driver was very polite and professional. Got my car started in less than five minutes. Was dispatched to me through my insurance company roadside service, so I’m not sure how much it cost. But it was worth it
- QSQuintin StelloNov 13, 20255.0Great service. Took my car in for a few different repairs, called around and they had the cheapest prices for towing and repairs. Spoke with the owner, Sue she was great. Answered all my questions and explained everything going on with my car. I would recommend Craigs Towing and Repair any day for Repairs or Towing, BEST COMPANY AROUND for towing hands down!!!
- COCharles OlesonNov 6, 20255.0Was looking for a vehicle, found one on facebook, customer service 10 out of 10! Bought vehicle, had a leak brought back 2 days later fixed it right up for me. Very honest company. Definitely going back.
- NMNick MilletteNov 5, 20251.0Terrible service took forever didn’t offer a ride when then knew I’m not from here made me miss work and appointment at the dealership would not recommend
Frequently Asked Questions About Craig's Towing & Repair
What services does Craig's Towing & Repair offer?
Craig's Towing & Repair provides vehicle maintenance, oil changes, major and minor repairs, full-service towing, and emergency recovery services.
Where is Craig's Towing & Repair located?
Craig's Towing & Repair is located at 1224 Island St, La Crosse, WI 54603, United States.
What are the operating hours of Craig's Towing & Repair?
Craig's Towing & Repair operates 24 hours a day, 7 days a week, every day of the year.
How can I contact Craig's Towing & Repair?
You can contact Craig's Towing & Repair by phone at +1 608-784-1638 or by email at craigstowingwi@gmail.com.
What payment methods does Craig's Towing & Repair accept?
Craig's Towing & Repair accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Since when has Craig's Towing & Repair been in business?
Craig's Towing & Repair has been established since 1998.
Which areas does Craig's Towing & Repair serve?
Craig's Towing & Repair serves the areas of La Crosse, Bangor, Coon Valley, Holmen, La Crescent, Onalaska, Stoddard, and West Salem in Wisconsin.
Are there dining options near Craig's Towing & Repair?
Nearby dining options include Chuck E. Cheese's for family fun and American cuisine, Flipside Pub & Grill / Ardie's Restaurant for a bar and grill experience, and Dunkin' for coffee and donuts.
What automotive-related businesses are near Craig's Towing & Repair?
Nearby automotive services include Murphy's Frame and Axle for repairs, Gerber Collision and Glass for auto body work, and KeyMe Locksmiths if you need key or lock services.
Are there convenient stores or gas stations near Craig's Towing & Repair?
Yes, Kwik Trip and KWIK TRIP #829 are nearby convenience stores and gas stations where you can fuel up or pick up essentials.