Craig's Towing & Repair

Reviews

• EE

  Erin E

  2 days ago
  5.0
  We were stranded on the side of the highway today when I called Craig's Towing & Repair for help. I had never had to call a tow truck before but had always been told that they cost a fortune. I was beyond relieved to find that this wasn't the case here. We couldn't have been happier with their promptness, their reasonable pricing, and their great customer service.
• CC

  callum charnholm

  3 days ago
  5.0
  Absolutely amazing. Guy who did the towing was extremely nice and very knowledgeable helped us super quick and easy. Service was super fast got here within 15 minutes.
• NR

  Nicole Ryan

  Feb 18, 2026
  5.0
  We had a very scary moment at a gas station, in which by accident we left our dog and 2 year old locked inside the car. While they were not in any danger, it was still awful to have them locked inside and not being able to take them out or get in. We had two men from another pum helping but weren’t able to get it open. More than ten minutes had gone by when… someone from Craig’s Towing came in to save the day. Josh was AMAZING!!!!!!!! Quickly got it open, while being respectful, understanding, and empathic. He even told us about a long term solution for the keypad on the driver’s door. God bless Josh and his family, and everyone at Craig’s Towing. Hard working and family oriented is the type of people we want helping us. Thank you thank you
• CK

  cassandra kreitzer

  Feb 13, 2026
  5.0
  Had a pleasant towing experience today with Steven, way better than my previous experience with Craig’s, truly appreciated Steven and all his help today, trust has been restored.
• NB

  Nikki B

  Feb 3, 2026
  4.0
  I was housesitting in Onalaska 18 to 24 January when it was wicked cold & wasn't given garage parking. Thus Saturday when I went to leave? Dead battery. I reached out to my Insurance Roadside assistance who dispatched a tow service.... I was first given an ETA of about 2.5 hours. Talking to my insurer an hour later, she said she had talked to dispatch who said it was at least five hours! I asked: from when I made the request or now? She said "from now". Ok so a 10a call I'm looking at service @ about 6:37p!!! 6:30 came & went....I received a text that the ETA was now about 120 more minutes out. In their defense... it had been ridiculously cold all week....and they were still working on Friday calls. I rationalized as: super bummed having to miss a 90th birthday party!! However, I am in a home.... a warm home, not on the side of the road. I would be upset if I were and found out they rescued some warm house woman before me! 10.5 hours later, they hadn't arrived, so I canceled the call, it's too late to get my truck running and drive three hours home yet tonight. When I called to cancel and ask to be moved to Sunday's list, she said she couldn't do that. Defeated... I cancelled anyways.... I contacted my insurer first thing Sunday morning to begin the whole process again. I immediately after my request, my phone rang. It was the Craigs dispatcher saying she had me on the list for a jump from Saturday and just received a tow request, which was needed? I said the Saturday jump but I did a new request because I was told she wouldn't be putting me on Sunday's list. About an hour later Brandon called, he was outside. I went out to greet him and tell him what had been going on. I handed him the key fob he said "oh you have the key." I replied, no that's a jeep fob it's a dodge, that key doesn't work. I wasn't concerned when I bought the truck this summer because I've never needed the key. Now? I do and I don't Brandon couldn't get the door open so he called over his co-worker to assist w the locked door. They had a BP cuff looking thing to slide between the door & the frame to pump it up & separate. Unfortunately they said it was too cold, the airbags expanded. They would be leaving to help other motorists but I should call back in a few hours... once the sun has been shining on the truck a few hours and the temp has warmed a little, the day shift would be able to assist me. Thank you Brandon and Matt for attempting to get me running and out of town. I reached out later and didn't get the text that they were assisting me, when I called dispatch she said she had bid on the call as a four hour ETA so my insurer didn't opt for their service.

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