Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kenosha.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
492 reviews
5 stars
276
4 stars
70
3 stars
34
2 stars
26
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individual employees like Devonte and Megan.
Service Quality
While some customers reported excellent and efficient service, others experienced significant issues such as incorrect oil changes and lack of thoroughness in vehicle checks.
Wait Times
Several reviews noted long wait times for service, with some customers expressing frustration over delays even when the shop was not busy.
Transparency and Pricing
There were mixed reviews regarding pricing transparency, with some customers feeling misled about additional costs and upsells during their visits.
- JGJana Greer4 days ago5.0Richard provided top-tier customer service, period. Attentive, patient, knowledgeable, and genuinely cared about making sure everything was right. I wouldn’t want anyone else serving me — once you’ve worked with him, everybody else feels like a downgrade. Give that man his flowers.
- CHCarmyn Hough5 days ago4.0Staff were very professional and engaging. I appreciate old fashion customer service and will return.
- JLJames Lochtefeld5 days ago5.0Fast, friendly service.
- JWJonah WagnerDec 15, 20255.0Immediately greeted with a warm smile, treated like as if I was family, had some good laughs unlike some other mechanic shops that take themselves too serious, gotten tons of compliments on myself and of my car, and just overall felt very professional and smooth. Definitely recommend to anyone needing their oil changed in a flash.
- JLJustin LaPineDec 12, 20251.02-1/2 days for an Instant Oil Change. A mistake was made by draining my transmission instead of engine oil. I am ok with mistakes, but how you handle the mistake will be everything. They did not handle this problem with any sort of urgency to fix a problem that they created. Nor did they do much to make me-the customer feel better about it. I have waited to write this review to see if anything would happen with Valvoline corporate. But no more replies from them since. I took the car in on Monday the 9th at 12:45, and I got it back on Thursday morning from another shop that had to put the transmission fluid in. They had the car towed to the other shop. I had a skid plate on there but was using zip ties to hold in place--without issue. It was fully ripped of by the tow truck and now I have to pay to replace it. If the transmission wasn't drained--I wouldn't have to replace that part too. I took my car for a simple oil change, and now I get my car back not 100% as I brought it in. They also charged me before telling me everything--and will not refund me. I emailed corporate a few times with no luck of getting a response. They did say I could get a rental, but why would this take more than a day--But then it bleeds into 2 days now to get tranny fluid. Be cautious where you take your car. Again mistakes happen--it is how you handle these mistakes that defines you as a company. They showed my how much they care about losing a first time customer. They get 1 star for how this situation was handled.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Kenosha offer?
They provide quick, easy, and trusted preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
What are the operating hours for Valvoline Instant Oil Change in Kenosha?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 3:00 PM. They are closed on holidays like Thanksgiving and Christmas.
Does Valvoline Instant Oil Change in Kenosha require appointments for service?
No, appointments are not required to receive service.
What payment methods are accepted at Valvoline Instant Oil Change in Kenosha?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Kenosha?
It is located at 3015 52nd Street, Kenosha, WI 53144, United States.
How long has the Valvoline Instant Oil Change location in Kenosha been open?
This location has been serving customers since September 8, 2015.
Are there any nearby automotive repair shops close to Valvoline Instant Oil Change Kenosha?
Yes, nearby automotive repair shops include P.A.B. Collision Repair Center, Precise Auto Body, The C.A.R. Shop, Velasquez and Sons, and Augie's Autos, making it easy to combine different vehicle services in one trip.
Can customers visit nearby gas stations when stopping by Valvoline Instant Oil Change Kenosha?
Yes, nearby gas stations like Shell, Amoco, and 52nd Street Shell Kenosha are available for refueling before or after your vehicle service.
What nearby dining options are available near Valvoline Instant Oil Change Kenosha?
Customers can easily visit nearby restaurants such as Renzo's Pizzeria, Ron's Place, Tacos la parrilla, and Valeo's Pizza for a meal while their vehicle is serviced.
Does Valvoline Instant Oil Change in Kenosha have an online presence where I can learn more or contact them?
Yes, you can visit their website at https://store.vioc.com/wi/kenosha/3015-52nd-street and follow their Facebook page at https://www.facebook.com/107554685330625 for updates and contact information.