Customer Service
Overall, customers praised the friendly and professional staff, highlighting their helpfulness and efficiency throughout the rental process.
Rental Process
Many reviews noted the quick and seamless rental process, with minimal wait times for pickup and drop-off.
Vehicle Quality
Customers appreciated the cleanliness and condition of the vehicles, although there were some complaints about specific vehicle issues.
Communication Issues
Several customers expressed frustration with the difficulty in reaching the branch by phone and issues with honoring reservations.
Mixed Experiences
While many had positive experiences, some customers reported significant issues, including unexpected charges and vehicle availability problems.