Enterprise Rent-A-Car

4.3
366 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Janesville, WI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Janesville location today.

Location

Enterprise Rent-A-Car
2833 Milton Ave, Janesville, WI
53545, United States

Hours

Reviews

4.3
366 reviews
5 stars
252
4 stars
51
3 stars
13
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service experiences.

Vehicle Condition

While many rentals were reported as clean and well-maintained, some customers received vehicles that were dirty or had issues.

Reservation Issues

Several customers experienced problems with vehicle availability, including overbooking and receiving different vehicles than reserved.

Communication

Customers expressed frustration with communication, particularly regarding reservation confirmations and customer service responsiveness.
  • AJ
    Amber Johnson
    Jan 5, 2026
    1.0
    Tried calling this location to find out what vehicles they had available and was proceeded to be put on hold at least 10 times for 10 minutes or more without ever speaking to someone to tell me why I’m being placed on hold. Will not be renting from this location. I will be calling corporate
  • MU
    Mark Urban
    Dec 30, 2025
    5.0
    A very positive atmosphere at the location Excellent customer service
  • DD
    Donna Davis
    Dec 27, 2025
    4.0
    I wanted to return on 12/25 but couldn't cause u were closed holiday and didn't allow holiday or after hours drop off. Ended up paying 1 extra full day I didn't need or want vehicle. Car was clean, ran well and people friendly and professional. Wish I didn't feel a bit ripped off.
  • PA
    PHP Agent
    Dec 6, 2025
    4.0
    We had great customer service from this place.I would rent a vehicle from here again. The only negative thing is having to pay $15 extra a day for a extra driver.Thats why it's only a 4 star rating.Or it would have been a 5 star.
  • MM
    mario
    Dec 4, 2025
    5.0
    The 2 lady's treated me with so much respect plus they were real pretty but they waited for me to get there when I was running late. They also accommodated me a new truck when the truck I wanted wasn't available. I will return again really soon.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Janesville?

Enterprise Rent-A-Car in Janesville is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Where is Enterprise Rent-A-Car located in Janesville, WI?

Enterprise Rent-A-Car is located at 2833 Milton Ave, Janesville, WI 53545.