JP
Jenny Peterson
2 days ago
Convenient, on time, job done well and quickly.
They were quick, professional, and did a great job on replacing my glass!
Our insurance company Allstate only uses Safelight auto glass company. We had our Jeep wind shield replaced. Andrew was our technician. He came to our home, called first to say how many min. Out he was. He was very knowledgeable & professional, he did an excellent job explaining everything before & after. What he did & how long before we could drive the Jeep. I would highly recommend Andrew as the tech & using Safelight Auto glass!
DH
David Helget
Mar 27, 2026
I was referred to Safelite by my insurance company. Safelite informed me of what to expect and kept me up to date with their many communication preferences. Beau my technician was professional and friendly. He was very knowledgeable of the process to keep my vehicles settings factory. I would recommend this company.
In no fashion could I ever recommend anyone use this company for service, they will damage your vehicle and they will try and leave you with the bill. On Monday March 2nd I was scheduled to have my windshield replaced, during this service they installed the wrong glass even though while making the appointment I answered the question for whether or not my vehicle was equipped with a heads up display they decide to install glass for a vehicle without, to add to this situation they left my vehicle completely filthy with some sort of sticky residue left in spots all over my hood, all over the inside of the new glass, and somehow on my outside mirrors. After contacting support I was given a new appointment date for Wednesday March 4th, on that morning I received a call stating the person doing the replacement would arrive between 2 and 4 pm however they showed up at 11:30. Do to my work I was asleep at this time and do not appreciate the change of time by over 2 hours. None of these previous problems contend with the real issue, during the first service the person doing the job accidentally broke my mirror by damaging a wire for it. As of now Monday March 9th the company is refusing to fix what they broke and instead are trying to blame a previous service to the vehicle which happened over a year ago when their has been no fault of the system in all of that time and would still be working perfectly had they not broken it. During the service they decided to hang the interior rearview mirror by its wiring from the roof of the car rather than unplugging and properly dismounting the mirror, this caused a wire to be damaged as they are not designed to hold the weight of a mirror. Even after raising concern about this on the first service they continued to do it again on the second. It is entirely unacceptable for a company of this size to damage your vehicle and refusing to make it right.