Gerber Collision & Glass

Reviews

• CJ

  Chelsea Jorgenson

  Mar 23, 2026
  2.0
  We brought our mustang in for repair and it took months (they did need to order special parts), we got the car back in November, were told they weren't able to do a tire, and told we would get a refund for the service they were not able to do. We'll its been 4 months and still no refund. It should not be taking this long, they keep saying it's in the works every time we contact them. So they get this review instead. Ever since new management took over it has not been the same. How long does it take to get a refund thats less than 200?? Apparently >4months....gets 2 stars because the painter did a good job.
• AB

  AJ Behrens

  Dec 1, 2025
  1.0
  Worst business ever they screwed up on the paperwork started to fix car without any permission then tried to lie and blame us, GERBER IS PATHETIC RAN BY A BUNCH OF VERY SAD INDIVIDUALS , for your own sake stay away very bad customer service the worst shop I have ever felt with stay away stay away way better options in Hudson and surrounding areas gerber is terrible read the reviews they have very few good ones
• NN

  Nick

  Oct 23, 2025
  1.0
  My mom took her car here, had to rent a car for 4 days! They didn't even touch her car and she had to come pick it up and take it somewhere else. Ever since this new manager took over its gone down hill. Go somewhere else and save the headache.
• DC

  Dj Crabby

  Sep 7, 2022
  5.0
  I had a couple horrible experiences using Safelite, so I was gonna try these guys. I had two windshields done here at Gerber in Hudson. One was a 20 Dodge Ram and the other was a 19 Ford F-150. Both had forward facing cameras in the windshield, so I was concerned if I had to take it to the dealer to have them calibrate the windshield cameras after they were installed. Not only did they PERFECTLY install the glass, they calibrated them onsite as well. They also put in factory OEM glass!!!! Yes, they are super busy because of the hail storms from the spring but I made the appointment and had them done the same week I called, I wouldn't trust the safety of my family to anybody else. Thank you Gerber!
• ZN

  Zach Nerem

  Dec 14, 2021
  1.0
  I had a very unprofessional experience at this business. I hit a deer with my brand new vehicle and was recommended T & T by my insurance agent. Big mistake. The shop left the interior of my vehicle in horrible shape. There was dust all over every part of my vehicle. The vehicle was under one month old from the factory. Now, thanks to T & T, every nook and cranny is covered in a thick layer of dust and grime, from the leather seats to speakers to the roof. I brought the vehicle back for further clean up and service recovery yet the dust and damage still persist. I highly recommend you look elsewhere if you value your vehicle, it’s physical appearance, and longevity.

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