Safelite AutoGlass

Reviews

• HB

  Heath Browning

  1 day ago
  5.0
  Excellent communication and work. Highly recommend Andrew as an install tech.
• TD

  Tomas Doerr

  Mar 9, 2026
  1.0
  In no fashion could I ever recommend anyone use this company for service, they will damage your vehicle and they will try and leave you with the bill. On Monday March 2nd I was scheduled to have my windshield replaced, during this service they installed the wrong glass even though while making the appointment I answered the question for whether or not my vehicle was equipped with a heads up display they decide to install glass for a vehicle without, to add to this situation they left my vehicle completely filthy with some sort of sticky residue left in spots all over my hood, all over the inside of the new glass, and somehow on my outside mirrors. After contacting support I was given a new appointment date for Wednesday March 4th, on that morning I received a call stating the person doing the replacement would arrive between 2 and 4 pm however they showed up at 11:30. Do to my work I was asleep at this time and do not appreciate the change of time by over 2 hours. None of these previous problems contend with the real issue, during the first service the person doing the job accidentally broke my mirror by damaging a wire for it. As of now Monday March 9th the company is refusing to fix what they broke and instead are trying to blame a previous service to the vehicle which happened over a year ago when their has been no fault of the system in all of that time and would still be working perfectly had they not broken it. During the service they decided to hang the interior rearview mirror by its wiring from the roof of the car rather than unplugging and properly dismounting the mirror, this caused a wire to be damaged as they are not designed to hold the weight of a mirror. Even after raising concern about this on the first service they continued to do it again on the second. It is entirely unacceptable for a company of this size to damage your vehicle and refusing to make it right.
• FG

  Francis Ginther

  Mar 6, 2026
  5.0
  Andrew is a high quality technician and very professional.
• EH

  Emily Hatch

  Feb 24, 2026
  5.0
  Easy to drop off, great SMS communication, super easy pickup! Great service, professional communication
• JA

  Jona Austin

  Feb 20, 2026
  2.0
  The windshield is fine, but he left garbage in the front seat of my car. Empty glass cleaner can and rubber strips from the window. Also threw my oil change sticker on the floor of my car. It would have been nice to leave it on the dash so I could put it back on the windshield instead it was covered in dirt.Also texted time window day of and after a hour past I had to call and find out what was going on.