Business Details
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Gandrud Chrysler Dodge Jeep Ram of Green Bay prioritizes customer satisfaction by offering a pressure-free sales environment, transparent pricing, and dependable service. They cater to a wide range of automotive needs, including new and used cars, trucks, and SUVs from Chrysler, Dodge, Jeep, and Ram brands, along with financing and leasing options.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Gandrud Chrysler Dodge Jeep Ram
2300 Auto Plaza Way, Green Bay, WI
54302-3704, United States
Hours
Reviews
4.5
1,348 reviews
5 stars
1,083
4 stars
116
3 stars
37
2 stars
26
1 star
86
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers generally reported positive experiences with sales staff, highlighting their helpfulness, professionalism, and low-pressure approach.
Service Quality
Mixed feedback on service quality; while some praised quick and efficient service, others experienced delays and issues with communication.
Customer Support
Several reviews noted excellent customer support, particularly from specific staff members like Lynette Acker, who went above and beyond to assist customers.
Transparency Issues
Some customers expressed concerns about transparency regarding vehicle conditions and service pricing, indicating a need for improved communication.
Overall Satisfaction
Many customers expressed high satisfaction with their purchases and the overall dealership experience, often returning for future vehicle needs.
- JKJames Kristen4 days ago5.0I had a situation with my Jeep 2029, the part was on back order. Gantrude made it happen and our mechanic Attila was amazing. Thank you for everything
- JRJennifer RentmeesterNov 24, 20255.0The service is always done within a day or two of calling. Staff is courteous and very helpful. My vehicle is treated well and they don’t push service I don’t need.
- JEJustin EisenmanNov 24, 20255.0I was in town visiting for the holiday, and my transmission threw a code. They said they were booked out 2 weeks and couldn't get me in, but they were kind enough to top off my trans fluid, which is something I couldn't do myself because stupid ram had a recall on the dipstick and now you can't check the stupid thing yourself. They also help me talk through the issue, answered a bunch of questions. They didn't have to be so helpful, considering I'm an out of towner. A+ Travis and Jared
- JHJonathon HelsiusNov 17, 20255.0My first time visiting and buying from Gandrud. I was searching for a new Dodge Durango with the Tow and Go package. There was only one in a 200 mile radius from where I live in the Upper Peninsula of Michigan and that was at Gandrud in Green Bay. I made an online availability inquiry and was immediately contacted by Lynette Acker. She did a great job of coordinating my trade in information and arranging for me to drive down to look at their Durango. Gandrud accommodated my needs and accepted my counter offer on trade in allowance. The purchase process went easily and quickly. Lynette reviewed all the vehicles functions very patiently and took great care that my new vehicle was absolutely perfect before delivery. I left the dealership very satisfied and happy with my purchase. Great job by all involved at Gandrud.
- DBDon BirminghamNov 6, 20254.0Just a few things, were told the tires were good, well they are not, which we knew. Then was made aware that we needed an air filter. So we said put one in. Didn’t have one in stock! For a 08 Jeep Grand Cherokee. A Jeep dealer doesn’t have an air filter for a Jeep???
Frequently Asked Questions About Gandrud Chrysler Dodge Jeep Ram
What brands of vehicles does Gandrud Chrysler Dodge Jeep Ram offer?
They offer new and used cars, trucks, and SUVs from Chrysler, Dodge, Jeep, and Ram brands.
What are the dealership's regular business hours?
Open Monday to Thursday from 8:30 AM to 7:00 PM, Friday 8:30 AM to 6:00 PM, Saturday 8:30 AM to 5:00 PM, and closed on Sundays.
Does Gandrud Chrysler Dodge Jeep Ram provide financing and leasing options?
Yes, they offer financing and leasing options to assist with vehicle purchases.
Is Gandrud Chrysler Dodge Jeep Ram wheelchair accessible?
Yes, they have wheelchair accessible restrooms and facilities.
Can I get my vehicle serviced or repaired at Gandrud Chrysler Dodge Jeep Ram?
Yes, they offer dependable service and repair including oil changes.
Does Gandrud Chrysler Dodge Jeep Ram have a car rental service?
Yes, they offer car rental services.
Is there free parking available at Gandrud Chrysler Dodge Jeep Ram?
Yes, they provide free parking facilities for customers.
What nearby retail options are available if I visit Gandrud Chrysler Dodge Jeep Ram?
Nearby retail options include Petco for pet supplies, iDEAL Furniture for home decor, and Dollar General for general shopping needs.
Are there any fitness centers near Gandrud Chrysler Dodge Jeep Ram for a workout before or after my visit?
Yes, FitNice and Titletown Fitness gyms are nearby for fitness and yoga sessions.
What dining options are close to Gandrud Chrysler Dodge Jeep Ram?
China Buffet is a nearby Chinese restaurant where customers can enjoy a meal before or after their visit.