Business Details
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Gandrud Chrysler Dodge Jeep Ram of Green Bay prioritizes customer satisfaction by offering a pressure-free sales environment, transparent pricing, and dependable service. They cater to a wide range of automotive needs, including new and used cars, trucks, and SUVs from Chrysler, Dodge, Jeep, and Ram brands, along with financing and leasing options.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Gandrud Chrysler Dodge Jeep Ram
2300 Auto Plaza Way, Green Bay, WI
54302-3704, United States
Hours
Reviews
4.5
1,341 reviews
5 stars
1,077
4 stars
116
3 stars
37
2 stars
26
1 star
85
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Many customers praised the sales staff for being helpful, knowledgeable, and providing a low-pressure buying experience.
Customer Service
Several reviews highlighted exceptional customer service, particularly from specific salespeople like Lynette Acker and Matt Yonash, who went above and beyond to assist customers.
Service Department Issues
Customers expressed frustration with the service department, citing long wait times, miscommunication regarding appointments, and unresolved vehicle issues.
Vehicle Quality Concerns
Some customers reported issues with vehicle quality shortly after purchase, indicating potential oversight during inspections.
Overall Satisfaction
Despite some negative feedback, many customers reported a positive overall experience and expressed willingness to return for future purchases.
- JHJonathon Helsius6 days ago5.0My first time visiting and buying from Gandrud. I was searching for a new Dodge Durango with the Tow and Go package. There was only one in a 200 mile radius from where I live in the Upper Peninsula of Michigan and that was at Gandrud in Green Bay. I made an online availability inquiry and was immediately contacted by Lynette Acker. She did a great job of coordinating my trade in information and arranging for me to drive down to look at their Durango. Gandrud accommodated my needs and accepted my counter offer on trade in allowance. The purchase process went easily and quickly. Lynette reviewed all the vehicles functions very patiently and took great care that my new vehicle was absolutely perfect before delivery. I left the dealership very satisfied and happy with my purchase. Great job by all involved at Gandrud.
- DBDon BirminghamNov 6, 20254.0Just a few things, were told the tires were good, well they are not, which we knew. Then was made aware that we needed an air filter. So we said put one in. Didn’t have one in stock! For a 08 Jeep Grand Cherokee. A Jeep dealer doesn’t have an air filter for a Jeep???
- NPNatalie PatzaNov 3, 20255.0Just purchased my first ever vehicle from Gandrud Dodge! It was such an amazing and easy experience, everyone there was so helpful and made the process stress free!
- BBBecki BlaubachOct 30, 20255.0I had a wonderful experience purchasing a vehicle here. Grayson was great to work with!
- JYJim Bob YooperOct 14, 20255.0We purchased a lightly used 2024 Jeep Grand Cherokee from Matt Yonash at Gandrud. The transaction was low key and seamless. We could not be more pleased with Matt and their staff working with us. We really appreciate it! Thank You! Having over 30 years experience owning and driving many European vehicles, I will say I'm very impressed with the new WL Grand Cherokee performance and how well it drives. I can't fault anything. My wife love's driving it! Thanks again Matt and Team!
Frequently Asked Questions About Gandrud Chrysler Dodge Jeep Ram
What brands of vehicles does Gandrud Chrysler Dodge Jeep Ram offer?
They offer new and used cars, trucks, and SUVs from Chrysler, Dodge, Jeep, and Ram brands.
What are the dealership's regular business hours?
Open Monday to Thursday from 8:30 AM to 7:00 PM, Friday 8:30 AM to 6:00 PM, Saturday 8:30 AM to 5:00 PM, and closed on Sundays.
Does Gandrud Chrysler Dodge Jeep Ram provide financing and leasing options?
Yes, they offer financing and leasing options to assist with vehicle purchases.
Is Gandrud Chrysler Dodge Jeep Ram wheelchair accessible?
Yes, they have wheelchair accessible restrooms and facilities.
Can I get my vehicle serviced or repaired at Gandrud Chrysler Dodge Jeep Ram?
Yes, they offer dependable service and repair including oil changes.
Does Gandrud Chrysler Dodge Jeep Ram have a car rental service?
Yes, they offer car rental services.
Is there free parking available at Gandrud Chrysler Dodge Jeep Ram?
Yes, they provide free parking facilities for customers.
What nearby retail options are available if I visit Gandrud Chrysler Dodge Jeep Ram?
Nearby retail options include Petco for pet supplies, iDEAL Furniture for home decor, and Dollar General for general shopping needs.
Are there any fitness centers near Gandrud Chrysler Dodge Jeep Ram for a workout before or after my visit?
Yes, FitNice and Titletown Fitness gyms are nearby for fitness and yoga sessions.
What dining options are close to Gandrud Chrysler Dodge Jeep Ram?
China Buffet is a nearby Chinese restaurant where customers can enjoy a meal before or after their visit.