Business Details
About
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Gandrud Chrysler Dodge Jeep Ram of Green Bay prioritizes customer satisfaction by offering a pressure-free sales environment, transparent pricing, and dependable service. They cater to a wide range of automotive needs, including new and used cars, trucks, and SUVs from Chrysler, Dodge, Jeep, and Ram brands, along with financing and leasing options.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Gandrud Chrysler Dodge Jeep Ram
2300 Auto Plaza Way, Green Bay, WI
54302-3704, United States
Hours
Reviews
4.6
1,360 reviews
5 stars
1,095
4 stars
117
3 stars
36
2 stars
26
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting salespeople like Lynette and Matt for their exceptional service.
Service Efficiency
While some customers experienced delays, many noted quick service for maintenance and repairs, with several mentioning timely oil changes and repairs.
Communication Issues
Several reviews pointed out problems with the automated phone system and scheduling, leading to frustration over missed appointments and lack of follow-up.
Sales Experience
Customers generally had positive experiences during the vehicle purchasing process, appreciating the no-pressure sales approach and fair trade-in values.
Quality Concerns
A few customers reported issues with vehicle quality post-purchase, including undisclosed problems and dissatisfaction with the dealership's response to these issues.
- TMThomas Matzke1 day ago5.0Kasey in sales and Eirk in finance department were both great. We did 90% of all the work via phone and text and when it came time to finish things up at the dealership it was so smooth. They were open to all questions and made it a no pressure experience buying a vehicle. Highly recommend!
- DNDavid NickelJan 4, 20265.0Lynette Acker went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again Lynette!
- DKDan KoseckDec 25, 20254.0I had a great experience as usual, we have all our maintenance done here at Gandrud . My only complaint about service at Gandrud is the automated system they got handling phone calls and appointments, to put it plainly it sucks. It should not take 15 - 20 min. To get a appointment set up for a simple oil change. When they text you back about said appt., is it a live person texting or a computer texting. Either way it should not take 5,10,15 minutes to reply back to me, about said appointment.
- LDLuAnn DeckerDec 24, 20255.0My husband and I had Lynette as our salesperson. I have to be honest, we went in not expecting to buy a car but just looking, but Lynette convinced us we would be doing the right thing by buying the car we did at this time. She was very helpful, extremely supportive and friendly. I had some personal issues I was dealing with and she totally understood. I told her I would love to have her as a next door neighbor and I just met her. Lynette is a great asset to the Grandrud family.
- SCSvyatoslav ChaykovskyyDec 19, 20255.0Great service. Thank you Jared and his team. One of my pick up truck broke down on the road and this dealership did all the best to repair the truck at the same day. Our driver from different state and we had to return him home because of holiday. So, they took our car without appointment, did all repairs very fast. Thank you . Very appreciate you and repair personnel . Only 5 stars, i wish I could put more stars. Thank you again.
Frequently Asked Questions About Gandrud Chrysler Dodge Jeep Ram
What brands of vehicles does Gandrud Chrysler Dodge Jeep Ram offer?
They offer new and used cars, trucks, and SUVs from Chrysler, Dodge, Jeep, and Ram brands.
What are the dealership's regular business hours?
Open Monday to Thursday from 8:30 AM to 7:00 PM, Friday 8:30 AM to 6:00 PM, Saturday 8:30 AM to 5:00 PM, and closed on Sundays.
Does Gandrud Chrysler Dodge Jeep Ram provide financing and leasing options?
Yes, they offer financing and leasing options to assist with vehicle purchases.
Is Gandrud Chrysler Dodge Jeep Ram wheelchair accessible?
Yes, they have wheelchair accessible restrooms and facilities.
Can I get my vehicle serviced or repaired at Gandrud Chrysler Dodge Jeep Ram?
Yes, they offer dependable service and repair including oil changes.
Does Gandrud Chrysler Dodge Jeep Ram have a car rental service?
Yes, they offer car rental services.
Is there free parking available at Gandrud Chrysler Dodge Jeep Ram?
Yes, they provide free parking facilities for customers.
What nearby retail options are available if I visit Gandrud Chrysler Dodge Jeep Ram?
Nearby retail options include Petco for pet supplies, iDEAL Furniture for home decor, and Dollar General for general shopping needs.
Are there any fitness centers near Gandrud Chrysler Dodge Jeep Ram for a workout before or after my visit?
Yes, FitNice and Titletown Fitness gyms are nearby for fitness and yoga sessions.
What dining options are close to Gandrud Chrysler Dodge Jeep Ram?
China Buffet is a nearby Chinese restaurant where customers can enjoy a meal before or after their visit.