Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Grafton.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
161 reviews
5 stars
125
4 stars
14
3 stars
4
2 stars
7
1 star
11
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the staff for being friendly, professional, and knowledgeable, providing clear explanations without pressure to upsell.
Speed and Efficiency
Many reviews highlighted the quick service, with customers often in and out in under 30 minutes.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices compared to competitors, feeling that the cost did not always match the value received.
Communication Issues
There were complaints about miscommunication regarding services offered, particularly emissions testing, leading to customer frustration.
Mixed Experiences
While many customers had positive experiences, some reported issues with upselling and service quality, indicating inconsistency in customer satisfaction.
- AAAustin3 days ago5.0These guys always do an incredible job!
- ABAlan BlankeOct 24, 20251.0I was out of state and normally go to my desler for $69.99 oil, filter. Lube and tire rotation, besides checking all fluids and safety checks. I Paid roughly $90 at Valvoline oil change center which includes a $25 discount. Total without a coupon would have been almost $120 with tax. They didn't drain my oil, they pumped it out of filler tube and no tire rotation. Very expensive to me for the little bit of speed convenience. Not going back.
- CHCourtney HaggertySep 16, 20255.0I always feel 100% taken care of and they explain everything. I never feel like they are trying to sell me. Incredible service - guys are the best! I wouldn’t go anywhere else.
- GGGraceSep 8, 20255.0The technician helping me was great. He explained all the recommended services and what I should keep an eye on/service in the future without pressure. Such a fast and easy experience.
- MVMatthew VandermeuseSep 8, 20255.0The guys are always pleasant, helpful, courteous, and appreciative of my decision to go to Valvoline. They're fast and they answer questions without high-pressure sales tactics or upselling suggestions. I always appreciate that as well as the speedy service.
Frequently Asked Questions About Valvoline Instant Oil Change
What kinds of vehicle maintenance services does Valvoline Instant Oil Change in Grafton offer?
Valvoline Instant Oil Change offers preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in Grafton?
It is located at 992 Port Washington Rd, Grafton, WI 53024, USA.
What are the business hours of Valvoline Instant Oil Change in Grafton?
Monday to Friday: 8:00 AM to 7:00 PM; Saturday: 8:00 AM to 5:00 PM; Sunday: 9:00 AM to 4:00 PM. The business is closed on November 27, 2025, and December 25, 2025.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change in Grafton?
No, appointments are not required to receive service at this location.
What payment methods are accepted at Valvoline Instant Oil Change in Grafton?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change in Grafton?
You can call the main phone number at +1 262-618-2109 or the alternate number at +1 800-327-8242.
Are there any fast food restaurants near Valvoline Instant Oil Change in Grafton?
Yes, nearby fast food options include Five Guys and Chipotle Mexican Grill, both convenient if you want to grab a meal before or after your vehicle service.
Is there a mobile phone store close to Valvoline Instant Oil Change in Grafton?
Yes, the T-Mobile store is located nearby, ideal if you need phone services while getting your vehicle maintained.
What discount store is located near Valvoline Instant Oil Change in Grafton?
Dollar Tree is a nearby discount store where you can shop conveniently during your visit.
What makes Valvoline Instant Oil Change a trusted choice in Grafton?
With nearly 40 years of experience, Valvoline Instant Oil Change is known for quick, easy, and trusted preventive vehicle care, taking the worry out of maintenance for all vehicle types.